Tropical Smoothie Cafe - Richm

Oh my...where do I begin? I was not greeted when entering, the guy that took my order had pajama pants on, the girl making the food portion had booty shorts on, normally I wouldn 't care but with everything else it became an iddue for me. The walls are filthy, the cutting board is filthy, the knife was wiped off with just a gloved hand rather than being cleaned, the wooden counter top was sticky, the rinsing area was also bothersome, though mostly because of the rinsing versus cleaning method, and the amount of cross-contamination is crazy. The I 'm going to get the paychecks guy, assuming he 's the owner, came in disrupted my ordering to ask the order taker about his haircut and the food maker if she could work next Sunday (so he could put out the schedule today). He, too, was dressed unprofessionally and the fact that he grazed by all the filth without a grimace shows me its normal. The only reason it gets 2 stars is because the smoothie was so good, thanks to that guy. This place needs the health department visit and a visit from whomever at Tropical Smoothie allows franchisees to keep such a nasty facility will branding the Tropical Smoothie name. So appalling that I 'll never visit this location again!

Food and service were great! But this owner needs to pay more attention to the cleaning and lack of maintenance... What ever you do, don't look at the ceiling when you go in here. Bathroom in the ladies room was like a rocking chair and extremely dirty and the dry wall is falling apart.

This was not a great store. There was no toilet paper in the women’s restroom. None!When we walked in the store was full of people waiting for their drinks. I’m not sure the workers knew how to do things. The store behind the counter was disgusting. There was a bunch of food and knives laying about.Another worker came out and saved the day. However, the store was a disaster.

On top of behind there counter being absolutely gross. The Attitude they have is absolutely terrible. They hide in the back and dont want to work. They Rushed us to order when we werent ready with. Are you gonna order or not? Other workers were sitting around on there phone Trash all over the place. I watched the worker lay that utensil and use it in multiple peoples order.Its absolutely terrible dont come here seriously. The Health inspector should show up.

All workers were sitting down on their phones and were unprofessional, one couple started kissing each other. Not friendly and all had earbuds in and were not happy when customers walked