Bryncae Arms - Rhondda Cynon Taf

We called in to the Bryncae Arms for lunch. The staff were lovely, making sure there was plenty of room for my daughter who was in a large powered wheelchair and that we were happy with our table. Service was quick and super friendly. Food was amazing! Huge portions, presentation was excellent and all freshly cooked. We weren’t rushed to get out like some places and had a great time. Many thanks and we will definitely be back.

It wasn't busy, but our food took over an hour to come. Drinks order was taken when ordering food. I had to go to the bar to remind them. Beetroot burger was dry and not served with any slaw as advertised. Lasagne was disappointing. Chips were cold.

Had a poor experience today at Bryncae. Used it quite a lot for birthdays etc in the past. Had Sunday lunch which was well below par. Service was extremely slow, meat was overcooked, peas were hard and the yorkshire pudds were all burnt and unedable. It was a birthday celebration and the whole table felt the experience wasn't great. This might be a one off but it will be a while until we try it again.

Amazing food HOWEVER!!! Got greeted with hostility, Then got “given” the bill today without asking for it and was not asked if our meal was ok. Made to feel quite unwelcome. Been to the Bryncae before, and would always recommend however today was my friends first visit and I was embarrassed by the staff’s behaviour. I hope this is a blip on their behalf cause the food, drink and venue are Fabulous. But today was not a day for their staff, which was disappointing.

It was my 66th Birthday ,Ben was very nice and helpful and so was the waitress,our meal was Good value for money and Huge portions and delicious.We love coming here.The atmosphere was very nice .