Sarku Japan Teriyaki Sushi Express

Even though this is apart of a chain which i usually like the food at most of them around NJ and ROCKLAND, This one in particular has to be the worst one to me, been here about 3 times just giving them the benefit of doubt and every time the experience is horrible, spend over $20 each time, the food portions is horrible, i order the shrimp and chicken n it’s less and less shrimp everytime, ordered cooked sushi i get it and it’s cold, spending more the $20 each time, after getting my food they try charging me for sauces which is something i don’t experience and i feel like I’m rushed at the register like forcing me to be done or try to talk over me

Place isn’t that clean, food is subpar, staff is not friendly. They need lessons on Customer Service! Will not go back!

As a first time experience I was really disappointed. They rushed me without explaining the menu and laughed when I ordered a veggie option. Not happy at all Went to Chipotle instead. Made me feel very uncomfortable.

Even though this place is part of chain, the food here is mediocre at best. I've been to numerous other restaurants in the chain, and this place is at the lower end of the scale food wise. And to top it off the folks behind the counter are easily among the rudest I've encountered and I mean all the time. If I feel like eating this kind of thing, I'll drive to another location just to avoid this place. Don't waste your money here!

I eat here at least twice a week. Best teriyaki i have ever had, food is made super quickly, cooked well, staff is polite, and not to mention the massive portions you get for the price. Would highly recommend coming here!