Chipotle Mexican Grill - Queens

I ordered 2 platters. The girl, that seemed to be new, made one of the portion twice smaller. The other, made by a different girl was proper size. The food was disgusting. Tasted like a cheap Chinese restaurant... never again...

Send me an EMPTY bowl for $14.55 and when I called to complain they tried to make it out to be my fault. Seriously you can’t send me what I ordered? Terrible, absolutely terrible customer service

The food as usual was okay.... the experience however? Let 's just say I 've never met a shift of workers that seem to hate their job so much. Can we get these poor people a raise? Or some public management classes on how to deal with customers? I could forgive the general ambiance of annoyance and general air of done but combined with having my food slapped into the bowl and shoved down into a bag, this visit left much to be desired. The actual food was great even though all of the portions were off.

I've come to this location before I bowl league night at Jib Lanes. Each time I've order food here, the food is delicious. I order the rice bowl, pinto beans, medium sauce with queso cheese. But the star of the meal is the juicy, flavorful chicken. It's just chicken, right? But it's seasoned so well even with the grill crispy parts, adds another layer of flavor to your bite in a good way. Chipotle give your cooks a bonus. That's food cooked with love.

The customer service in this location is awful. Line cooks seem annoyed all the time, they’re rude to the patrons ordering before me; they have an attitude when it’s my turn, on top of that, most choices are out of stock, to the point where, you’re not even ordering what you want, youre only getting what’s available… and they serve you with such an attitude.