Polo Lounge - Proviso Township

Reservations included one vegan and two vegetarians. Website stated the chef accommodated all diets. I mentioned our diets in the space for special requests. The week before our High Tea reservation date, I called the restaurant, spoke to a woman and she confirmed the chef has a printout of all requests and will have specific menu for our diets. We arrived, were seated, and the wait staff were not aware of any special requests. I told them I was assured the chef had our requests. It turns out, there were no vegan accommodations. They had no idea was a vegan diet entails, and just removed the meat/fish sandwiches. After we explained a vegan diet, they returned with sandwiches of raw vegetables on a bun. They also brought hummus/cucumber sandwiches, but the scones, cakes, desserts all had milk/egg/cheese. I give the wait staff a lot of credit to bring out some fruit and sorbet for a makeshift dessert. Certainly not what we expected from a High Tea service. Needless to say, the Drake should not advertise they accommodate special diets, and it's deceiving to confirm over the phone that the chef will have a Tea service for vegans. I have positive ratings for the wait staff, but am very disappointed in the food we were given for the prices they charged.

Was so much fun to enjoy high tea with my daughter. Was fun to dress up a bit and be on your best mannerly behavior. The food was exactly what you'd expect for high tea. Servers totally understood that this is an experience for the diners. Only glitch in the whole thing was the table about 20 feet away that brought their two young boys, one of which had a horrible cough and did not cover his mouth.

It was absolutely not worth the price. The server highlighted the couple things that were made in house (cake dome, lemon curd, and clotted cream), but the rest of it seemed store bought—as in I could go to the grocery store and get everything..not exactly what I expect for a price of $75/person. It also wasn't really decorated for Christmas despite it being a holiday tea. There was a tree on the lobby, but not much in the dining area. 100% regret spending the money on this, and would not recommend.

The dining room is lovely. I know there weren't a lot of wait staff which made the service a bit slow but now too bad. It was noisy as there was a wedding and then it got quite cool when the wedding party went into their room. They must have turned the heat down to accommodate the large wedding. I would prefer not to go when there is a wedding if I go again.

Decorated for Christmas and lovely. Attentive, friendly service. Soup was good. Two other guests had burgers and were happy. My pasta and vegetable dish was not good. Basically raw broccoli with a not good vodka sauce and zucchini, which I believe was $26.