TGI FRIDAYS - Pottstown

The server that was also the bartender was terrible. forgotten things, rushed us at the order and eating was terrible. I have worked for this company years ago and obviously their standards have been lowered! very sad! I loved her eating, but not back to this place ever.

The food and service at this restaurant were excellent.

Major issues this night. So its about 7ish at night i called 3 times before finally someone answered which was bartender asked if there was a wait she rudely me she didn't know maybe 45min i said well can we find out she transferred me to host she was very nice said it was only 20min we arrived within 10min waited few min got sat 4-6min server finally greeted us took drink order in the meantime we r few steps away from kitchen, my husband and i and are 3 boys were with me we hear very loud screaming in kitchen cursing and sounded like someone throwing things. I was beyond upset i told server we were not staying that was so uncalled for! We were so disappointed havent been to tgifridays in a while and were excited to eat there and was huge let down by how things were ran for a weekend night they lost a lot of business.

After ordering appetizers for the kids, I ordered a salad. The appetizers were delivered and I inquired about my salad. After not receiving the salad I inquired multiple times and indicated that I did not want my salad with my main entrée. When the manager delivered my entrée I indicated that I no longer wanted my salad. Then I noticed that my entrée was delivered without the shrimp that it was ordered with. Although TGI they made it right by providing the shrimp as a side, I never received my salad.

I tried their new veggie cheeseburger and wow! Surprisingly great. Definitely worth going again to have that. We were seated at a booth by the bar and the service by the bartenders was not that great at all. I'm not sure why they didn't seat us in the regular restaurant. We didn't even order any alcoholic beverages.