El Rancho Mexican - Poquoson

Shrimp nachos were not good they were kind but very slow and they mess up my drink

Came in and sat down waited about 15 minuets and got zero service. Meanwhile the people that walked in 10 minuets after us got served immediately. Very disappointed.

Tonight my husband and I went to El Rancho. A few minutes after we were seated our waiter came to our table. I started to ask him a question and he said Wait a minute and he walked away. I 've never had that happen before at any restaurant. When he came back, I asked if the Margarita 's were from a mix or fresh made and he said they were from a mix. I prefer fresh as it 's really not that hard to make a fresh margarita. I then ordered dinner of Enchilada Poblano 's with chicken. Halfway through my dinner, I bit down on something hard only to find it was a chicken bone. I 've posted a picture of the bone below. I told the waiter and he initially didn 't say anything, he just walked away from our table. He came back about 10 minutes later and asked if I wanted another dinner and I said I really didn 't want anything else. He just said Okay and again walked away. A few minutes later he brought our check and charged us the full amount. It would have been nice to at least get an apology and since we had awful service and no apology, we reflected that in his tip and won 't be going back.

When you first walk into El Rancho, it has the typical Mexican decorative flare, with bright colors and walls textured to look like stucco. Depending on the day of the week and time you arrive, you may have to wait, but it's never for very long. (Don't even try to get into the parking lot on the evening of the Poquoson Christmas parade! Seating is somewhat comfortable. The tables and backs of the booths are painted with beautiful scenes. The chips and salsa are wonderful, but most of the time I have to ask for the white salsa. The wait staff is very friendly, but whatever you need, you should ask for when you order your meal because you may not see the wait staff again for a while. I'm one of those people who likes having both rice and beans, but here you have to order one or the other with your meal. The food is somewhat bland compared to other area restaurants. The fajitas need a bit more flavor. And as far as pricing goes, it's probably just above average for a Mexican restaurant. I don't know how good their alcoholic beverages are because I've never had one.

Nice local restaurant with nice selection of American Mexican foods. Food was good and hot. Service ran a bit slow but it was pretty crowded. We visit every time we are in town. Recommend.