The Point At Haven - Poole

Food very average, service very slow . The waitress we had did not smile once and we had to attract her attention to ask for our water to be topped up.

Great food and good value. View was great across the bay. Very quiet at first as we was the first guests at 18:30 on Saturday night. Strange to be first. In fairness we found this throughout our stay in Sanbanks. Very very quiet. If we are in Sandbanks again, we would most likely eat here again

No tables were laid and the menu was so small we had to leave. Shame as the hotel is beautifully situated

Lovely views but service abysmal! Food not great. Plenty of staff but I had to ask several times for everything and never came

45 minutes wait to receive our drinks, which we had to chase, and the restaurant wasn’t busy After waiting for over 45 minutes, we chased our food orders with the restaurant staff, who 10 minutes later advised us “that due to an error in their system” our food order had not been passed through to the kitchen An absolute shambles, hence we left without eating