French Ease - Point Lookout Australia

Went here for coffee on the 22/04/19. Had to wait for about 20 minutes for drinks. Ordered 5 coffees and 3 milkshakes. The coffee wasn't great and left a weird aftertaste in your mouth. One of the coffees was an iced latte and tasted more like cold milk rather than coffee. All of the drinks were rather small for the price we paid. Did get our money back for the iced latte hence 2 stars.

6 of us went there for late breakfast at about 9.30 or 10 today. Friendly greeting and the food came in a reasonable time and was very nice. The drinks came about 45 minutes after we ordered and had finished our food. There were about 15 people in the restaurant and the majority of us had no drinks. The drink girl was so rude and slammed our drink on the table with no saucer or t spoon. There was no cutlery or sugar available, no water offered, and the staff just seemed to be chilling out playing the music super loud. Such a shame as the venue and the chef are excellent. The drinks girl with the long brown hair should NOT be working in customer service industry and needs to learn some manners.

I had a very pleasant experience today on the island at French Ease. Staff were helpful, due to me being a vegetarian, came through. Great work guys. Chef is awesome. Just needs to be a tiny bit more colder with the free water. In the fridge. Cold is best boys..

Took 15 minutes for coffees to be done, then came in take away cups. 40 min for food also put into take away. Why ask for table number if you can’t take note! The food was then wrong, so over priced, atrocious service, food below average for the price. It’s s basic breakfast menu no drinks menu available. 2 x bacon eggs, 1 with mushrooms, 1 with HB 2 coffees $50.30

Food was quite nice but the drinks took so long to come as did everyone else’s in the place (only about 15 people in total drinks girl was so rude (like really really slammed the drink on the table and went off in a huff. No cutlery .. no sugar. No water offered. Did not like us asking if our drinks were coming for the second time in 45 minutes. The other staff were aware and just commented “she is just slow” and when we said how rude she was it seemed like it may be a common occurrence. Music was loud like a rave party. Chef was asking (yelling for the music to be turned down. Such a shame we have been coming here every year since the dawn of time