Isabella Pizza - Philadelphia

This place is so great! I had to check again how it is consistently delicious eating, our favs are the pastas so abundant the 'grosse' aka sauce very delicious. taste the meat sauce etc. steak sandwiches special sandwiches (pork etc) are great as the wings are and have to mention the suppe they get with an evening meal or escape are just so delicious. I love the tortellini chicken soup and other veg pasta type and chili. they really package beautiful give u all need w/utensils servietten cheese brot. I mean they get a lot for their money and check out the huagies stromboli and pizza.its one of our top go to places. I want to go young. always enjoy

I hate to give this place a poor star rating because the food is well done, but whoever the manager or the person claiming to be the manager there tonight 11/7/ 2019 was beyond rude. After inquiring about a credit that they offered to place on my account because they ran out of a dessert last week after it had already been charged to my credit card, I was absolutely ok with this credit and was placing a new order but instead was told not to order and was treated rather disgustingly. This is a terrible way to treat customers and I tried to explain several times there had been no food complaint previously made, but I digress. This place should do better with customer service, absolutely despicable the way I was berated.

Delivery during non-peak hours took almost two hours and our order was wrong. The pasta and the pizzas were way over-cooked. When I called, I spoke to Steve the owner. He said that I must have ordered wrong and gave the wrong address. What?! This guy just doesn't care.

Isabella Pizza, 1824 E Passyunk ave. Phila.PA, 19148.. The owners Steve and Linda Martorano are lying, cheating, thieves. They don 't like to PAY their employees! I 've now been out of work for a month, (with the promise of pay)waiting for a call back date, because he decided to file a fraudulent insurance claim (i was there when the fire took place on 4/30 and heard what lies he told other employees to say for a false police report for insurance purposes) and re-do the entire store. I spoke with him last Monday which he stated he would have my 2 checks that Wednesday (text message proof) come Wednesday he said i don 't get them because i didn 't go in to clean, hmmm pay was NEVER contingent on cleaning. (Im a cashier) He received money for all employees through the insurance and is now trying to back out. He stopped answering me after that but goes through another employee to send such messages. To date he has only given other employees 1 check, they (we) should have received 3 at this point. I previously reported him for what he does to lots of people, he likes to hire undocumented workers, use them to work like dogs for weeks at a time and then fire them and NEVER pays them! So scummy! He also don 't like paying people when they quit, in the short time i was there (7months) sooo many people had come in looking for him so they could collect their pay, sometimes months after! He still owes me money for a previous bounced check, which was very common there. I had gone almost a month at one point without a check because they alllll bounced.

Not sure what happened to this place. They used to have the best chicken parm sandy in town but the last 2 times we ordered over the last few months the food has been horrible. Seems frozen now, not fresh. Reduced portion size and much more so the quality of the food. It has to be under new management. Will never order from them again. So disappointing.