Reviews
What Jarred Roberts likes about Steak 'n Shake:
Lobby, tables, counters and booths were all clean. No sticky floors!! Food came out quick and correct. Extra condiments, cheese, and straws in a neatly stapled to-go bag, all without asking. View all feedback. What Adam Shanks doesn't like about Steak 'n Shake:
Steak n Shake was my favorite diner growing up. Now everything has changed. No more personal interactions. Everything is on a kiosk. When your food is delivered the server seems like they forgot how to serve by forgetting or not reading the whole order. I ordered the Frisco Melt combo. The sandwich was good. The fries were cold and not cooked fully. I also ordered a Nutella milkshake, it was a chocolate shake with a... View all feedback.
Reviews from various websites
Steak n Shake was my favorite diner growing up. Now everything has changed. No more personal interactions. Everything is on a kiosk. When your food is delivered...
read moreSteak Shake, at least in Pekin, has become very impersonal. You order strictly by kiosk. No waitresses. You pay at the kiosk. No cashier. They have successfully...
read moreLobby, tables, counters and booths were all clean. No sticky floors!! Food came out quick and correct. Extra condiments, cheese, and straws in a neatly stapled...
read moreI lived in south TX for 20 yrs and missed Steak ‘n Shake alot!!!! But I hate that everything is automated anymore. Kiosks no cust service to me! And the food is...
read moreThe kiosks are a DISASTER.Thank goodness for Aston !!! she was SO helpful!!Girl you ROCK!!
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