Chipotle Mexican Grill - Palatine

Chipotle is a joke this is not burrito is ? and the ? is half empty avoid chipotle

Got my food with not a long wait time, but they didn't seem to be working as a team (like they were missing some ingredients). They didn't even smile or show friendliness, my chips were old/not crunchy or fresh.

Not entirely sure why but it seems near every single time I've tried getting food from here it's just been extremely bland, it's either a slight hit or miss. When I say bland I mean every single ingredient coming down to the hot sauce is bland at the very same time, how? Employees make mistakes and that's understandable, but every time? If it isn't the employees it's the ingredients given to them.

This is the absolute worst chipotle I've ever been to. They skimp you on portions when you order online, and if they don't skimp you, they make your order completely wrong. My normal order is a steak burrito bowl with brown rice and I add a majority of the toppings they offer. Want to know what I got today? A steak burrito bowl with white rice and sour cream. That's it. Didn't even put the guac I paid extra for. Whoever is working the online orders needs to be fired because this isn't even the first time this has happened. A couple of weeks ago I ordered a steak bowl and guess what they forgot to put on it? The steak. At this point I'll drive the extra 10 minutes to the chipotle in deer park.

Ok, so chipotle has become worse in his customer service and it is portioned and it is food quality in the last six months at each location around our house. our last good chipotle was on the dundee road and has now become another unfortunate place. miranda is the manager there and was rude with me and my child and ignored when I asked her if she could wrap the tortillas in film as they do most of the time. the carnitas were dry and without for the first time in my history of ordering and when I said we want a little more meat in one of our dishes, miranda grabbed us and said that 1 oz is the right part and that is 1 oz. the young in the register wouldn't give me the manager name when I asked him twice. another chipotle bites the dust. the whole chain has lost its appeal.