El Palacio - Ozark

My husband and I had dinner there a few nights ago. My husband was shocked and tried to make the Heimlich maneuver without success. I started crying for help because he was joking and the sweetest guy-buses came by and took over, and the food that allowed him to breathe again. We didn't get the name of the young man, but we'll always remember that hero he was. Thank you and perhaps God bless you richly for the special care and time you took to save his life. The Chancellor

Better food than I remember. Been in the same place so long my parents celebrated their wedding day in 1983. Same feel better food!

Very friendly staff, I have my service animal and they were very accommodating (because I had the proper markings, vest and ID card). Food was wonderful as always!! Never disappointing!

My favorite place to eat when I come back home for a visit! The food is amazing! The staff is always great! Excellent customer service! Best salsa in the southeast!!! They sell jars you can take with you! ?? Definitely recommend you try them out when you?re in the area!

My family has been coming to this restaurant since they opened. We always have a fridge stocked with the jars of salsa. When eating out, we always used to choose El Palacio. During a time of inflation, prices changing are becoming the norm. However, a price change of $5.99 on the lunch menu for a quesadilla to $12.99 with no warning or posts, is absurd. We ordered takeout for a family of four, and in getting in the car to take it home, realized how expensive everything got. Our normal meal would typically cost $50-$60. Now is over $100. Aside from the costs rising, customer service is horrible, and the conversation with the actual owner was catastrophic. One excuse after the other, promises from the owner and hostess of rib-eye meat in the quesadilla, with 8 oz of meat and 8 oz of cheese per quesadilla. Mind you $12.99, for one single quesadilla, no sides, and the lettuce ordered on it, was not even cooked in it, and the entire thing was burnt. Take a look at the pictures. You tell me. We will never step foot in this place again, not even due to rise in pricing during a very hard time anyways, but due to the absurd behavior from the owner of the establishment.