Rooster's Coffeehouse - Ottawa

I’m usually a morning customer here, and the team then is great, but when I went to grab a drink and some cauliflower bites before an exam this evening, I was greeted with the worst customer service by the girl at the register. The girl was rude. I don’t mind waiting for my food, but when my food was ready, i was shocked to find that my cauliflower bites were STILL FROZEN! When I went to let them know my food was still cold, the same cashier and her coworker stared me down and made me feel super uncomfortable. Would NOT recommend going here after this experience, especially with receiving cold food and asking for the bare minimum to have my food hot for the price of 4.29+ tax. Will say that the guy behind the counter was very nice about making sure my food was remade!P.s. the smoothie tasted terrible and they forgot my protein powder ??

Great coffee and decent sandwiches!This is the perfect spot to grab a bite to eat and chat with friends. I would definitely recommend their coffee as it’s relatively cheap. I order a medium iced coffee with vanilla and it was a bit too sweet for my liking, but it was still very yummy. Better than Tim’s coffee by FAR.Additionally, both times I’ve eaten there, the food has been pretty decent. The onion rings are arguably overpriced for the portion provided, but their breakfast sandwiches are really good. I am get to try their gyros, but I’ve heard from my peers that they’re relatively good.The atmosphere is very comforting, as it’s a range of students who are either quietly studying or hanging out with friends. It’s definitely a university campus cafe, and I will definitely be returning for their coffee!

My favourite place in the city for a chai latte, matcha latte, and french vanilla.Beats the other chain cafes on campus at both flavour and price--and they don't charge you extra for milk substitutes! Keep an eye out for their deals of the day: I always get a matcha latte on Mondays and a chai latte on Tuesdays because they're 10% off after 11.Food is really good here too! Always hot and fresh. Plus you're supporting the students :

Pita bread was cold. They didn’t even put in oven. Slow service and I asked for 3 different sauces but got only one.

Since when did a belgal sandwich cost 10$ I thought y'all were supposed to be cheap food for students. Not to mention it took them 15 mins and they had no other tickets.