Pollo Juan - Orlando

Will never comeback here again. Been here about 5 times. 2 of which the food was good, but the staff are just unprofessional and very rude. One time they ran out of rice which limited the options to like 3 menu items. 2 times I have been here, there were closed early. Today we walked in at 7:45pm, right passed both lit up bright OPEN signs, a girl could barely be bothered to look up from her phone to tell us they're closed. They hours say they close at 9pm. Recommend taking your business down the street to Pollo Tropical or the new Miami Grille. Do not recommend this place and won't be back.

Delicious, Authentic, Better than traditional fast food.Happy we decided to come here for dinner.Great ?? Job Pollo Juan

Food is just okay. Verry overpriced. Been meaning to try this place forever, and now i know exactly why pollo tropical is always packed and this place is always empty. My same order here that i get at pollo tropical is somehow $6 more here but with no joke by weight extremely close to half the food. Swear to God the smallest chicken i have ever seen

So how do you order? Is there a secret word to get service there? Went there twice, well before their closing time. 1st time employee was outside on break, sees my car and proceeds to go back into the restaurant, then into his car and leaves. 2nd time and older employee was inside the restaurant and again no one took the order. No wonder it's always empty there.

Stopped by last week and am already back. Why would you pay more for fast food when you can get both quality amazing food here. The owner and staff are very friendly and appreciate your business. Great place.