Pizza Rustica Restaurant Bar

Delicious food, lots of options. Venue isn’t large so probably best to call ahead on game or concert nights if you need a table larger than 5.

Worst food and service I’ve ever had. Save your money and don’t eat here. They couldn’t even make basic cocktails correctly.

I read the other reviews, but since we were here last year, I thought we'd try again anyway. I ditto the other comments about the menu. They have 1 hard copy, but some of the items aren't available at this location. So we scanned the QR code for their menu. When our server, who was great, brought our water, she said they have no chicken, and no beer. What? How can you operate the restaurant lacking such essential supplies? Go down the block to the Shoppers Drug Mart and get some chicken! Anyway, 40 hours after our reservation date and time, I received an email from Open Table Pizza Rustica had cancelled our reservation! I was able to get into an online chat with Open Table, and Olga was very helpful in adding the reservation back in. Yes, I did mention to the server that I had booked through Open Table. I hadn't even had a chance to leave a review before the restaurant cancelled my reservation. Never going there again. I recommend they turn this restaurant into a Timmies or Starbucks, it would be a lot better use of space.

Went to the metro convention center for a conference with 7 colleagues and chose this lunch spot because of their prices and gluten free options. When we arrived, no one else was in the restaurant and all of us were sat quickly. There was only a QR code for the menu but it requests all your contact details before you can access it so we ordered based off the menu on their website while others used the open table menu. Unfortunately they did not have any gluten free options besides salad, so that was disappointing for one party member. It seems to be a common theme in the comments where they're running out of common items so whoever does their ordering might need to revisit their planning skills. The food took a while despite there only being one other couple who arrived after we ordered but it tasted good when we got it. When the bill came, we were shocked that the prices were higher than expected. At least $2 per item more than the website menu and DOUBLE the open table menu. Rather than honouring the price posted on their website, they said we should have used the QR code, despite it being inaccessible without submitting your personal contact info. They said they would speak with the owner and let him know but that was not helpful in the moment and showed the owner perhaps hasn't trained or empowered his employees to problem solve. We were already late for the afternoon part of the conference so left. Two days later I got a cancellation notification from the restaurant on opentable. Luckily I took a picture of my receipt and their fantastic customer experience representative reinstated the reservation and gave me my 100 points. All of us will not be returning which is unfortunate because the food was good but everything else was a chaotic mess and/ or misleading.

The restaurant was extremely busy when we arrived. They seem to take more reservations than they are able to accommodate. Server seemed irritated with the high volume of people coming in and overwhelmed. We waited 20 minutes for drinks and water as they claimed they did not have enough glassware? However, people seated inside the restaurant, who arrived after us hat nice glasses of ice water. Food was decent and the server seemed to get friendlier as the meal went on, and the restaurant less busy not sure we would go back