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Contribute Feedback What User likes about Shake Shack Oak Brook:
I gave only one 4 stars because I wasn't able to try a shake that wasn't part of the restaurant. But from what I had, I'm sure that my rating is updated to a 5. Nevertheless, what I actually had. I had the double smoke tack with everything, and the burger was not small, still excessively large, just right for appetite. The plasters were not flattened and left in their extended condition, and juicy with every bite. I... View all feedback.
What User doesn't like about Shake Shack Oak Brook:
Another swing and miss from this particular location. Chicken bites were very much inedible. They refunded the cost of just the chicken bites. This spot is an outlier as every other shack i?ve gone to has been really good consistently. This one has made really bad food several times now. View all feedback.
We arrived 20 minutes before closing after a long day of travel coming from the airport. After following up 30 minutes later, they forgot about our order and never made it because they were too busy closing and trying to get out of there. We asked for a refund and they tried to just give us two free fry coupons. They weren’t responsible for forgetting to make our order, and we had to ask twice before getting a refund. Even then, the manager was in the back, and we had to wait 10 more minutes for her to come out to issue the refund. We won’t be back.
It's an ok place. Nothing special.Portions are small compared to other hamburger places.3 stars because the cheeseburger was ok.(nothing to get excited over)Food: 3/5
We keep coming back to this place mostly because of the great quality of the food. Food always comes out hot and fresh, and I enjoy seeing what kind of different lemonade they've came up with every couple months. This time I tried the pomegranate sweet basil drink and it was a bit sour but that is to be expected with a pomegranate drink, nothing a little Splenda couldn't fix. Cheese fries were nice and hot, the fries crispy and salty, the cheese ooey and gooey. And man, those chicken bites were amazing I almost bit my own finger. The chicken bites need to be bigger. I got BBQ sauce with them but honestly it didn't need it, they were so good I could have ate them without any sauce. The burger is probably up there with my favorite burgers of all time. The patty is smashed but still juicy and the toppings are always fresh. The bun is so soft but sturdy enough to hold 2 patties, cheese, tomato, onion and if you'd like, bacon. Can't wait to come back and try a new drink for the spring time.Parking: Very good amount of parking spots
Good and high quality meatPerfect burgersJust only the meat i like it if have little spice and salt.
This place was used to be a good place to eat with quality but it seems changed when I visited there yesterday. The fry flavor seems to be little bit of fish. And the spicy bacon burger seems not properly made. The spicy sauce was clustered on the edge. May be they are all busy to closing.But the manager seems very nice!
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