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Contribute Feedback What User likes about The Manor Pub Grill:
nice quiet environment eating was very good and great access for disabled customers, only shocked at the lack of customers feel as I lack something, can not believe more people from the beautiful surrounding anwesen do not use this place, except the owners have upset people. View all feedback.
What User doesn't like about The Manor Pub Grill:
The service was disappointing. There was only one person handling everything, and they got our drink order wrong. The food wasn't very warm and there were limited options on the small menu. It also took a long time for our meals to arrive. View all feedback.
Service was slow long waits between courses and food was served 2 at time with the other guests having a long wait for their meal. choice of limited and very average for a hotel
Dining as a table of 7 Food and drinks were slow at getting out, all our food arrived at different times which means we didn’t actually eat together our sides arrived 10 minuets before mains arrived. Food was not great, Pizza was like a cold bit of cardboard and the mash potato was powdered. We also asked for a cloth to wipe the table down 3 or 4 times and never got it. The waitress’s were lovely however inexperienced. We understand delays due to table service/covid however it was not really busy so would expect our food to arrive all together. We did ask for refund on the pizza however there was real apology.
Lovely venue, grounds secluded and quiet, staff lovely and helpful. Service not helped by the app ordering. Can understand some comments on slow service and some customers aren't aware it is primarily order by phone not attended communication and attention needs improvement Reserving by phone appalling rang and was on hold for 15 minutes lost my custom that weekend Food average, at the moment, limited and appeared not much actual cuisine and scope for the chef. Haven't tried the BBQ menu Could be great. Would recommend again but hope it improves as we come out of lock down
Really lovely meal, will definitely return. Service very attentive. We couldn’t have been happier.
Wouldn't go back, even though the garden is a nice space.