Jersey Mike's Subs - Niles

The staff is very welcoming and helpful and the manager is awesome. The people at this location make me want to visit more often. Their sandwiches are delicious and carefully made. Great experience!

FIRST TIME CUSTOMER AND WHAT AN AMAZING EXPERIENCE. I walked in and said, 'first time here ' the young lady with the glasses (i believe she was the Manager sorry don 't recall her name) was so energetic, knowledgeable, friendly and knew her sandwiches. She asked what I like to eat and explained everything in detail. I felt like a superstar or celebrity. Thank you young lady and staff for such a humble first time experience. I will be back!

Ordered all online for pick up and it was a very seamless and easy process. I didn’t need to load an additional app and I could easily do it through my phone. Ordering was simple (easier than other sandwich shops). Once I got there I didn’t have to wait in line and it was right in the table to the left for a quick in and out. Would definitely order from here again for a quick and easy experience

I had a coupon for a free regular sub, and this was my first time trying Jersey Mike 's. The sandwich I had ordered was the famous Philly. When getting the sub there was a mix up at the register. When getting home, I noticed the sandwich was huge like the length of my arm. 'This is the regular? ' I remembered thinking. When I opened the sub I saw it had a lot of sauce on it. I called them and Ronny answered. Ron was very professional in explaining that we did infact have a mix up with bags. The sandwich was not a regular, and it was buffalo chicken. Ron insisted I come in and they 'd give me the right sub for free. I kindly refused. We talked for a few minutes. I tried the sub while we were on the phone and it was good. Jokingly, I said to him 'no worries, next time I come in I will just order the famous philly again. ' Ron told me to mention what happened and they 'd discount my next order and give me a free drink. There was no compromise with Ron, lol. Although the sandwich was not what I had ordered. Their customer service was great. Ronny was fantastic. The staff was very kind too. And you know what, that sub was pretty good.

If you want a sandwich place and are sick and tired of Subway and Jimmy John's, then this place blows them both out of the water. Each sandwich is delicious and you feel like your in a real deli shop!