Jalou Newcastle - Newcastle upon Tyne

Absolutely appalling selection of staff. We ordered a sloe gin, yet when this arrived, it was clear in colour and tasted like normal gin. As a sloe gin lover, I knew this wasn’t sloe gin and asked the waiter for a sloe gin, to which...he replied “that is sloe gin”. I then told him again that it wasn’t, to which he replied “we don’t sell sloe gin”. A waitress then came over to take our payment. We asked to split three drinks, which took her an unnecessarily long time to calculate on her smart watch. What I assume was the manager was extremely arsey and unhelpful. I will not be returning.

The cocktails were yummy and great value for money during happy hour. However, we did wait over 45 minutes for our drinks. Overall, it was a lovely bar and seemed covid secure so I would return!

Rude door staff, with a very unpleasant and unprofessional speech, they avoid it in any price if they do not want their nights to be ruined by some amateurs

We've been in for half-priced cocktails. Girls at the bar were friendly and helpful. they stay away from the zombie bombs. dj was not very good, never played a full song.

My own and a few friends decided to drink after work, all dressed smartly. the doorman refused to enter my friend because he claimed that id was “made in a bedroom”. Now, obviously this was not the case, my friend used his citizencard, which is perfectly valid. we are all 25, I just felt incredibly embarrassing that the doorman had so uneducated about a valid identification or just a problem with my friends nationality.