The Kitchen - NEWCASTLE-UNDER-LYME

I have ordered some food for delivery came within 40 minutes. The food was lovely, hot, quality and well prepared. yummy yumm

I have been here twice, the first time the staff could not of been more accommodating or friendly. I know they never marked themselves as vegan but I stopped by and fancied a sandwich, they ran through all the options and felt bad when I simply wanted a salad bap, so they offered me some fruit also. The second time was not like this, I asked for the sandwich to which he replied “tuna mayo”, I explain I’m vegan and just salad is fine, he then says they don’t do this and they have ham and cheese? I then re-explain I’m vegan and what that means I can and can’t have and honestly I’d just like a salad bap, he point blank refuses and states this can’t be done. So I ask have they got any baps? To which he responds yes, I then ask has he got any salad, again he replies yes so you can imagine how confused and disappointed I am. I hate being that customer who complains but I simply don’t understand the customer service I experienced yesterday. I left without the salad bap I’d kinda been wanting all (yes I know that’s a bit weird

Called Nice and clean but had baggets with chicken No margarine Just Plain dry disgusting to eat.

The food and the delivery service are excellent. The owner is very friendly also. You won't be disappointed if you give these guys a try.

I'm writing this as I'm chewing the last mouthful of the bacon sausage cheese and beans baguette I bought from here. This is breakfast done correctly. The baguette had been placed onto the hot plate so it had a slight crunch to it on the ends, the bacon and sausage were cooked to perfection, and the presentation was spot on. Sometimes breakfast places put your fillings in like an Aldi checkout operator rendering your breakfast an absolute mess. This was spot on. 100% my new breakfast place.