Serafina Fabulous Pizza - New York

Ambience was amazing, especially to watch a NYC rainstorm pass by on the top floor dining area. Risotto with truffles and the lasagna were super delicious. Ended the meal with a perfect tiramisu!

Service was not good. We must have been there in the middle of shift change, because our server left in the middle of us dining without saying a word. She was talking to the people sitting behind us for a very long time (probably friends, not sure) and did not come check on our table. After that, we just didn’t see her at all and figured she left?? We were very confused because we sat for a long time without anybody coming to check on us/ collect plates/ refill water. We only got service when we called over some other server. My friends and I also work in a restaurant and we were very shocked by this behavior it was very unprofessional. At the very least the new server should have come over and introduced himself so we know who is taking care of us. The service in this restaurant was awful. Also, this is the only place I have ever seen charge $12+ for NON alcoholic drinks. The cheapest mocktail was $8 and the rest ranged between $12-14 when the alcoholic drinks were $15+. I just thought that was weird. Overall, if the service was better I would come again and recommend this place because the food was good. I know a lot more places that have just as good a menu but at least a normal standard for service. Do better.

One of our very favorite restaurants to visit every time we are in New York City.

A very pretty restaurant. The food came out quick and tasted amazing. Would go back!

I would be happy to give this neighborhood gem 5 stars for what it is but the noise level is ridiculous. I have a decibel meter app, the noise level was constantly 78+. That is shouting to be heard territory. At the very least the management could turn off the underlying sound system which just adds to the noise level but is not discernible music.