Kyoto Sushi - New York

I wanted to like this place, the sushi/roll was fine and the tempura was okay as well (nothing special but alright for the price) but I ordered an oyakodon and got something that was totally not that.Oyakodon is one of my favorite rice bowl orders at a Japanese restaurant so I know it is usually a breaded cutlet or katsu sitting on a saucy scrambled egg with onion scallion. They served me a pan-seared boneless chicken thigh with a side of cabbage, carrot and radish and a fried egg on top — no sauce either. I was so confused when I got it that I couldn’t even complain. I thought to myself, maybe this is a different type of oyakodon? But as I was eating I also Googled what an oyakodon is just to confirm and there is NOTHING that looks like what I was served. It honestly did not even taste close to any other oyakodon I’d ever eaten. Truly confused, it felt like they didn’t even know their own menu item and maybe hastily searched what an oyakodon was. It would hVe been alright with me if the meal was flavorful but it just didn’t taste like much else than barely seasoned grilled chicken and veggies. I personally hate food waste so I took 2 bites and packed the rest because from the first strange bite I decided I would just turn it into a fried rice at home.On top of that, the service was pretty lackluster. I’m not asking for much but no one ever refilled our waters despite eating there for at least 30-40 mins (this is a big service industry no-no) and it was difficult to get anyone’s attention at all for even asking for the check. I have experience in both a professional kitchen setting and the food service industry and was honestly disappointed.

Super amazing experience and customer service. Very delicious food and the restaurant is owned by very nice people.

Decent sushi and fair priced. I will give this a 3 for sushi because it is good and basic standard, but not the top and I LOVE my sushi. I often order delivery and the delivery is very quick. So this was my go-to spot for quite some time. I made the choice to stop in for takeaway recently and it kind of altered my feelings on this place. There is no real ambiance and the walls are dreary but mostly the customer service is heavily, heavily lacking. No feeling of welcoming, almost dismissive although I spent $100 on takeaway that evening. Myself and my boyfriend tried to engage in several ways and it was simply unwelcoming service. So I can say that put me off enough to explore other places.

Best sushi I’ve had in the city for the price. Phenomenal. My partner and I are regulars.

I order from here about every 2 weeks or so. Pretty regularly. Very reliable, fresh tasting sushi and the price can't be beat in the area. I normally don't write reviews, but TONIGHT I went to pick up an order, it was ready before they said it would be, great. Got home started eating it... It was SO good, each piece above and beyond. Idk what it was that was slightly different, maybe the timing, but it was great. Thanks Kyoto :