Flame - Main Dining Room - New York

Very good sushi spot! We went there during a visit to NYC and we love Sushi and had high hopes and all our expectations were met! If anyone is looking for great... read more Very good sushi spot! We went there during a visit to NYC and we love Sushi and had high hopes and all our expectations were met! If anyone is looking for great sushi this is it. The prices were good too.Food: 5/5

Average service/management and food. Easy dining for large family/groups/kids. You can make a mess and it’s fine. Servers don’t mind nor do they clean up betwee... read more Average service/management and food. Easy dining for large family/groups/kids. You can make a mess and it’s fine. Servers don’t mind nor do they clean up between entrees. Fine to dine if you don’t have high expectations and want little hibachi flame entertainment. I made a birthday dinner reservation for 16 people and brought our own birthday cake. Was assured at reservation over the phone servers can slice and serve the cake. When I watched the server poorly cut/butcher, using a “spoon” and knife, to serve the first three shabby broken down slices from a beautiful Magnolia Bakery cake I had to step in and explain how to slice and serve more “thoughtfully” to the birthday girl and guests. I asked if they had a cake server and they said they did not have one. The two servers walked away after I showed them how to cut/serve and after they brought regular metal spoons which I had also asked to replace the flimsy small white plastic teaspoons for desert. Note: they also forgot and did not serve ice cream which was supposed to be part of the meal. When I mentioned how awfully the cake was being served and how servers all walked away and didn’t assist, the manager lady/hostess was defensive, unapologetic and rude. Instead her response was, we are not responsible for slicing cakes.” I asked if that is the case why did you tell me over the phone you did? She’ just said it’s “something we offer.” — very bad customer service! Training and management at this restaurant has low/average standards. On top of disappointing birthday dining experience, they also automatically charged 20% gratuity.

Nice place and the atmosphere is perfect for a romantic date night. Good service too.Food: 5/5 read more Nice place and the atmosphere is perfect for a romantic date night. Good service too.Food: 5/5

Did a quick Sunday lunch here after Central Park bike ride. In one word, FRESH. The Dan-dan duck ramen bowl bordering on excellent, and Sashimi Trio absolutely... read more Did a quick Sunday lunch here after Central Park bike ride. In one word, FRESH. The Dan-dan duck ramen bowl bordering on excellent, and Sashimi Trio absolutely fresh and fantastic. Same for the sashimi ceviche! Highly recommended.

I really love hibachi, but this is one of the worst I have eaten! the chicken and shrimp had no taste, the vegetables were overcooked and the table was dirty. T... read more I really love hibachi, but this is one of the worst I have eaten! the chicken and shrimp had no taste, the vegetables were overcooked and the table was dirty. The cook turned around all the time and even forgot about my shrimp, so he cooked them on adirty table, and gave them raw, because he was in a hurry to finish. Also very small portions. I do not recommend!!