El Jefe New York Menu

If you are coming to El Jefe New York in New York with your vehicle, you will find parking lots at a distance of 90 meters at 164 Dyckman St, Or, you could take the municipal transportation and get off at the station MTA-Dyckman St-A Line, which is 106 meters away from El Jefe New York.

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The restaurant, while having great food and a cool atmosphere, seems to lack in customer service, with rude staff and poor communication with patrons. Many customers were unhappy with the treatment they received and the lack of clarity on policies such as cover charges and credit card payments. However, the overall experience was still enjoyable for some, with good music and a fun atmosphere. Reservations seem to be a bit tricky, as some reviewers mentioned feeling pressured to buy extra items like bottles. Ultimately, the restaurant needs to focus on improving customer service to ensure a positive dining experience for all guests.

Last update: 10.12.2024

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What User likes about El Jefe New York:
Only thing is that if you have a reservation they shouldn’t bribe you to buy 2 bottles for a table you already reserved. Smh but that’s okay the rest was great had a great birthday View all feedback.

What User doesn't like about El Jefe New York:
not worth a reservation. You reserve the right and on arrival the security you stand out and say if you don't buy a bottle, there are no seats. Asked for the hostess. she never came out we stood over half an hour View all feedback.

Soli

13.05.2024 - 13:42

The servers and hosts were both a bit rude with a no-nonsense attitude. The restaurant is cool with great food, but it could use some improvement in customer service.

Svbp

13.05.2024 - 13:42

Not worth making a reservation. You reserve and upon arrival the security has you standing outside saying if you dont buy a bottle there is no seating. Asked for the hostess . she never came outside we were standing there for over half hour

Lisajohnson

13.05.2024 - 13:42

I made a reservation but still wasn't allowed in. What's the point of advertising reservations if they aren't honored?

RobertG

13.05.2024 - 13:42

The restaurant was closed down by the NYPD for selling hookah illegally. I was hurried to settle my bill and didn't have a chance to fully enjoy my drinks.

Not worth a reservation. You reserve the right and on arrival the security you stand out and say if you don't buy a bottle, there are no seats. Asked for the hostess. she never came out we stood over half an hour

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