Reviews

Overall Total Score
4.2 out of 5
Impressive | 2070 reviews

What Tanya Marie Unger likes about Castell Rooftop Lounge:
I had a wonderful time at the Happy Hour at Castell Rooftop Lounge, located on the top of the AC Hotel in Times Square Midtown. The ambiance is delightful, and the views are fantastic! I especially enjoyed the vegetable platter, as the Chef expertly seasoned the raw veggies, turning a simple dish into something special. The staff was incredibly friendly and cheerful, which added to the overall experience! View all feedback. What Rachel Howard doesn't like about Castell Rooftop Lounge:
Depends on your reason to come here. If you want authentic or interesting food? No. Good service? No. Great views? Yes! Overpriced food in a cute setting in Times Square. The rooftop is a nice break from the garbage lined streets. That?s Showbizbaby. Chicken skewers were super bland. Night cap espresso martini was delicious. Ricotta and fig crostini was ok. Only 2 smallpieces of fig included Service was slow. Very sl... View all feedback.

Reviews from various websites

Menu
3.0 ★ from 50 reviews
Lauretta
01.05.2023 - 18:49

Outside was closed... because we wanted to see this place. Would have been nice to be informed beforehand.

Evie
01.05.2023 - 18:49

2 people at the host stand were so off putting. Acting like they were bouncing at the Oscar’s or something

Rozalia
01.05.2023 - 18:49

What a fun welcome to my first visit to NYC! We knew we would be a bit travel weary and booked at the Castell since we were staying at the AC Marriott. Wonderfu...

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Madie
01.05.2023 - 18:49

Came to NYC with big expectations, but this rooftop left us disappointed. The drinks were not got at all, except for the Lavender one. The the food items we ord...

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Carmen
01.05.2023 - 18:49

It was ok! It was sold as being a premium, special experience but it was just ok. The rooftop outdoor area was closed for renovations but there was no warning o...

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Restaurantji
4.3 ★ from 12 reviews
LenoraL
29.09.2023 - 14:27

They should check what they are serving to customers before it makes it out to customer to consume. I ordered a gin martini with regular olives and olives had m...

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LisaS
29.09.2023 - 14:27

Loved this rooftop! Came here with a party of 4 to get some drinks and a bite to eat. They have happy hour 4-6 pm. I'm usually not a white wine lover but we rec...

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EveML
29.09.2023 - 14:27

Very good drinks, good food, nice and helpful staff. Only negative point: a group of friends shouted (very loud) all evening long, disturbing other customers, a...

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SuneeC
29.09.2023 - 14:27

Lovely place for a post-theatre drink and snacks. It's unfortunate that we were forced out early (in the city that supposedly never sleeps? around 11 PM. Why? T...

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MichaelT
29.09.2023 - 14:27

We came for a rooftop bar experience and did not get that. After being seated, the matre d closed the roof and windows because there was a 15% chance of rain. I...

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Opentable
4.0 ★ from 587 reviews
Carmeny
07.10.2023 - 13:16

Service at first was mediocre to say the least, and then at one point the server just stopped showing up to our table after the first round of drinks were order...

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Joey
07.10.2023 - 13:16

Service was really slow. Server didn’t notice we existed. I asked for another server who was great.

DASM
07.10.2023 - 13:16

Tuesday night was pleasantly chill for me. The ambience was elegant and cozy. Terrace seating were very comfortable and and lighting was charming. The music was...

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Matt
07.10.2023 - 13:16

They should let you know if the patio is closed. I would have not reserved

CharlesM
07.10.2023 - 13:16

Rooftop bar on Times Square? There are no sites to see, they are unable to go outside, and it's not in times square. The drinks are very pricy.

Google
4.1 ★ from 856 reviews
Rafael
17.03.2024 - 15:04

The Manager Kayden King was so accommodating he made sure on this special Valentine’s night we were treated special, he went above and beyond to make us feel sp...

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özlem
17.03.2024 - 15:04

It’s one of the best rooftop with atmosphere and food. But if you want to see nyc from the top, this one is not for you.

Daniel
17.03.2024 - 15:04

Great rooftop bar. Very relaxed and not too crowded on a Thursday

Jeffrey
17.03.2024 - 15:04

Wonderful service from our waitress, she handled 14 of us with ease.

Vanessa
17.03.2024 - 15:04

The bar has a nice atmosphere with beautiful outdoor views. However, the minimum charges on a quiet Tuesday night were quite unreasonable.

Sirved
3.8 ★ from 5 reviews
Robert
19.01.2024 - 01:36

It was so lovely. The views, the cocktails, and the food were all more than I could ask for. It was a super fun atmosphere as well! My girlfriend and I would co...

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Rachel
19.01.2024 - 01:36

Depends on your reason to come here. If you want authentic or interesting food? No. Good service? No. Great views? Yes! Overpriced food in a cute setting in Tim...

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Alan
19.01.2024 - 01:36

It’s a decent place. Since it was raining, they only had indoor seating available. When we arrived, we were seated at the bar, which was fine since we weren't g...

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Laura
19.01.2024 - 01:36

Fantastic rooftop! It boasts a cozy indoor space, ideal for winter, along with a lovely outdoor area that's perfect for the warmer months. You can enjoy delicio...

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Sibrina
19.01.2024 - 01:36

Great atmosphere. The service, however, was a bit inconsistent. I was caught off guard when I learned that our table had a 90-minute time limit. To add to that,...

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Int Restaurants
4.3 ★ from 1471 reviews

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