Pizza Garden New West - New Westminster

Miserable employees. Dirty tables. One of the especially miserable employees couldn’t even tell me about their beer offerings. We were there twenty minutes before closing and when I ordered a beer she made a point to tell me they closed in twenty minutes and could I drink the beer in twenty minutes yet proceeded to not serve me my beer for quite some time after I ordered it. It’s like the staff didn’t want customers in there. Oh and also the pizza crust was burnt and the middle of the pizza crust was soggy. Lougheed mall area staff is much more pleasant and their pizza is much better even though it’s a chain.

I always eat pizzas and oder pick-ups and deliveries from this place. And I recommended, sent and took many friends to this place in the last couple of years. But the way you treat me today is horribly unfair. I was passing by and desperately needed to use the washroom and asked for a code (I know the code and preferred to ask for it just out of respect). The same people who always smile at me and serve me pizzas suddenly dismissed me because they said that I 'm not a customer. I tried to explain and finally told them that I 'm not coming back again. The answer I got was, it 's up to you . I want people and friends to know that I was embarrassed today. I know it 's just a washroom but the treatment was unprofessional and disgusting. If you run a business, you should learn the basics of customer services and satisfactions. I do social services job and I know how to treat my clients and I think you should. Bye bye Pizza Garden.

By far the best pizza restaurant in the whole area! The restaurant was clean, the staff was very knowledgeable and quick, and our pizza was absolutely delicious!Will definitely be coming back.

I haven’t been disappointed. If you there definitely give a try to spicy beef. I loved it i hope you do as well.

My family and I frequently order Pizza from Pizza Garden. We fell in love with their Napolitan Style pizza crust. They offer a good selection of pizza flavors. We have tried several different ones and have been pretty satisfied with our choices. Although the crust is thin, the slices are big enough to satisfy a good appetite. They are not your typical 2x1 pizza prices. In fact, they are on the pricey side if we compare their pizzas to other pizza shops/chains. Lately, we have been noticing some issues though. Sometimes, the crust is to thin and soft that it is hard to hold to eat. Other times, the pizza crust is burned around the edges. Sometimes a little, sometimes a lot. Once, the pizza was under cooked in the center. Often, the delivery time is between 40 minutes to an hour. Today, it took an hour and a half for them to deliver the pizzas and to make matters worse, the pizzas were cold. We phoned to ask what had happened with our order. They just told us that our pizzas were on their way, again, an hour and a half later. I understand things happen sometimes or that they are busy, but it is getting to often to have issues with our order. The first couple of times we ran into problems, I phoned to let them know. They were polite and apologized. Once, they offered a discount on our next order which they honored when the time came. Perhaps they need more employees or more drivers? Perhaps they get too busy and that complicates everything. I don't know. I hope things will improve. My family and I really like their pizzas and would be a shame to look for a replacement. Thanks for reading.