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Contribute Feedback What B massey likes about Chili's Grill:
I have to say, I'm really impressed! The staff is working really hard to make this restaurant successful. A big thank you to the night team for ensuring everything is just right and perfect! I usually order the 3 for me, along with the chicken pasta, and I always add extras to the dish, like broccoli and mushrooms. My favorite drink is the blackberry sweet tea, and I love getting an extra bag of chips and sauce. My o... View all feedback.
What Shay Ben baruch doesn't like about Chili's Grill:
Regrettably, it seems that many reviews reflect a disappointing experience here. On a Friday night, the restaurant was surprisingly empty, which is unusual since Chili's used to be bustling. Unfortunately, the food was served cold and took a long time to arrive, indicating it may have been sitting under heat lamps for a while or was old. Additionally, the staff member cleaning the tables had their music playing on th... View all feedback.
I only chose 1 star because it wouldn?t let me choose 0. Just left there without eating after being there over an hour, questioning multiple times where our food is? so many people came in after us and got their food way before us. Got told by thewaiter that they probably ?bumped? our order.. once we got the food it wasn?t even luke warm. Horrible service. Did not eat.Spoke to the manager, and left.
Just this week alone we have made 2 trips only to be told there is an hour wait. The restaurant is probably less than half full, what we are told is the kitchen is backed up. I understand that many places are understaffed. Only issue I have is there are 4or 5 workers standing around. I'm sure they can drop fries and flip hamburgers. What happened to team work, one part of thegroup is down somebody move in and help out. I didn't even see a manager. If your hungry or short for time don't eat here.
Worst experience with the wheelchair. I had to ask her to take my food 10 minutes later when it was due. The food was cold and evil. I even left a tip when I paid the order. Never again. Overpaid for an alcoholic. $10.50 for a 6 ounce drink. Don't go to that chili. You need new property or manager.
Unfortunately as you can see in most reviews that the experience here is not good. There was hardly anybody on a Friday night, odd...chilis used to be so packed. Anyways food was cold and took a long time meaning it had to been sitting under heat lamps for a long time or was old. The guy cleaning tables had his music going on his phone pretty loud, pretty unprofessional. Waitress was nice that was about it. Do not recommend
I only chose 1 star because it wouldn’t let me choose 0. Just left there without eating after being there over an hour, questioning multiple times where our food is… so many people came in after us and got their food way before us. Got told by the waiter that they probably “bumped” our order.. once we got the food it wasn’t even luke warm. Horrible service. Did not eat. Spoke to the manager, and left.