El Taco Loco - New Bern

Taco Loco serves some of the best authentic Mexican food, with perfectly seasoned tacos and fresh, flavorful ingredients. The vibrant atmosphere is enhanced by their fantastic salsa bar, offering a variety of options to spice up your meal. With generous portions and excellent service, it’s a must-visit for anyone who loves quality Mexican cuisine.

We ordered a few things from here and was very excited, but I must say it was just OK. It's probably the best Mexican food around, but that's not saying much... I don't like giving low reviews and I tried really hard to find reasons to give it 4 stars, but I couldn't and I definitely felt that three stars was enough. The meat tacos were so so, nothing special for more than 2 dollars. the meat was ok, maybe the quality wasn't the best, it was definitely not bad, but it was dry and flavorless. 2. Burritos are huge, absolutely huge... I'm sure this Southern population wants a bigger size for their Burritos, as they definitely care more about quantity than quality throughout the South. And for me there was definitely a lack of quality!! The Beef Burrito Supreme was huge like Chipotle, but definitely with lower quality ingredients. In my opinion, as a cook, I would reduce the quantity by 30% and focus more on flavor/quality. 3. The Vegetarian Burrito had less than 5 spoons of rice and beans. I mean, you're charging the same price as a regular Burrito, we also ordered WITHOUT cheese and they didn't add extra beans or rice on top of the already very small amount they put in the first place. How and why would you do this? The beef burrito and the chicken burrito had so much rice and beans that it was too much. 4. The Birria tacos were delicious, I wish I had this instead of the meat tacos, I only had one because it's never been here before. I will come back one more time and try the more authentic items served only on the weekends to see how it goes. positive thing Coca Cola Mexicana half a liter in a glass bottle, and it's great! I wish this place good luck and hope to see its success, but I feel like they definitely need to make some improvements. This is still probably a 4/5 star spot for someone local who has never had real Mexican food!

Both food and service was excellent! Reasonably priced as well.

The customer service here is pitiful. I’ve personally had enough and don’t intend on going back. The food has been inconsistent for a while, too. My wife and I were driving right near Taco Loco and placed an order using Bluetooth. Perfectly good connection and it was obvious that the person taking the order heard us fine and told us our order would be ready in 10 to 15 minutes. We get there very shortly after placing the order and waited in the lobby. They bring out an order for “Bill” not more than 10 minutes after placing the order. The lobby is piling up with people waiting for food, so I just thought they were running behind. After exactly 20 minutes of placing the order, I ask about the status and I was told that the order for “Bill” was actually the order for my wife “Laura.” I asked how they could confuse “Bill” with “Laura” and the young lady answered indifferently that “sometimes it’s noisy and we can’t hear well,” which was totally not the case. I should have asked for them to remake the taco salads because they get soggy quickly and by the time we got home, the salads were not good. I asked for a manager to call me back (there was not one on duty at 5 PM), but that never happened.

Great take out! The burrito is gigantic more than enough for two people! Love everything I have gotten from here!