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Contribute Feedback What User likes about Finley's Bar & Grill:
We are new in town and we're looking for somewhere to eat when we came across Finley's. I went in first to see if babies were allowed and was welcomed as soon as I walked in. Families with babies/children are welcomed (but they do suggest not ordering cappuccino for them - lol). They staff were wonderful (our waitress was Kristi) the service impeccable and the food was great. I highly recommend this restaurant and wi... View all feedback.
What User doesn't like about Finley's Bar & Grill:
I’ll never go back. We were overcharged as a group of 4 25 dollars for breakfast. I quickly tapped for payment of our meals and saw the overcharges, I brought it to the waitresses attention she said there was nothing she could do about the overcharge until her manager came in later that afternoon. We were on the road and had a schedule to follow. I can’t believe with a Restaurant had no way to correct those overcharg... View all feedback.
A friend and I arrived just after 6PM, to find the bar mostly empty (we were later advised they were quite busy outside, but can't confirm if that was the case). We took a couple minutes to decide where to sit, during which time, none of the servers interacted or greeted us. We grabbed a table, and had to wait 5 minutes for someone to bring us menus while 3 servers all stood around the bar area. Finally someone brought menus, and we ordered waters and decided what to eat. We ordered a couple minutes later (about 6:15 at that point), deciding on Calamari and a Buttermilk Chicken Burger. A second server brought our waters, and a third brought utensils. We then waited. About 20 minutes later, we had noticed a few meals head out, but it was hardly a steady stream of food from the kitchen. As we had a deadline, when a server came to fill our water, we enquired how much longer to expect our food, and were advised at that point that they were busy outside. We continued to wait another 10 minutes, by which point maybe a half dozen meals had headed out from the kitchen. Another server stopped by asking what we had ordered. At that point, we told her that we had ordered calamari and a chicken burger, but did not have time to wait, and would be leaving.
We're always looking for a news pot to go in Nelson and decided to try Finley's. We had a large group of 13 but keep in mind, we reserved a spot the day before so they knew what was coming. The restaurant itself is nice enough, kind of a neat setting with various levels of dining and nice views. Our server was outstanding and cannot be faulted for the many errors that would follow. The first misstep was a couple beers that were ordered that when they came out, were obviously wrong. Our server quickly replaced them though at no charge so far, so good. After our orders were placed and what was a fairly long wait, we started to get our food in various stages. again, we expected with 13 people, it'd take a bit longer but when half the table gets served and the other half waits, it gets awkward. So, finally one half of the table just started eating, which was a good thing because the other half was a good 10 minutes behind. We finally all; got our meal except for one, a simple pasta with pesto and chicken dish that didn't come until everybody else was finished their meals. Then, just as one of our party was finishing his burger, he couldn't figure out what was so hard and chewy in his last few bites, until he pulled a bread bag clip out of his mouth. When the manager came to bring the extremely late pasta dish, he was also informed of the bread clip. His apology for both instances wasn't really an apology at all but rather an awkward joke that left us all wondering what just happened. At the end of the day, the burger was free and the pasta was discounted 35 per cent. We felt bad for the poor server who had to deliver that news because she knew how poorly that came off. Bottom line the place wasn't that busy and if they can't handle a big party, just say so and we'll go elsewhere. The meals were meh anyway, nothing outstanding, although my martini was excellent. I'd skip Finley's, there are MUCH better options.
I’ll never go back. We were overcharged as a group of 4 25 dollars for breakfast. I quickly tapped for payment of our meals and saw the overcharges, I brought it to the waitresses attention she said there was nothing she could do about the overcharge until her manager came in later that afternoon. We were on the road and had a schedule to follow. I can’t believe with a Restaurant had no way to correct those overcharges. Really disgusting.
Just had the sweet potato fries (came with 2 yummy sauces) and the calamari. Was very tasty and would highly recommend this place.
Went for dinner and drinks, beer was cold, boneless chicken wings and chicken wings were absolutely discussing, chicken burgers where average at best. Definitely do not recommend.