Reviews
What User doesn't like about Pollo Tropical:
The dining room is closed, and I have no idea why. I tried to order food on the app, but it was not working. I am frustrated that I cannot get the meal I paid for. It is disappointing that the dining room is closed and they have removed the sauce bar. The chicken used to be great, but now it sucks. View all feedback. What User likes about Pollo Tropical:
I had a great experience. The best Cuban sandwiches in town. My youngest daughter finally enjoyed a chicken soup without mixing them. The woman did a great job to eat her. But my cousin had a wrong order and manager was not satisfied to serve well. I hope they will make it better next time and correct these little details. Muy rico pollo! View all feedback.
Reviews from various websites
Chicken was raw,that’s disgusting when you eating and see the blood
Friendly service and cheap plates of food, nothing dramatic or gourmet, it's rice and black beans with very dry salty chicken. the tables always look messy and...
read moreFriendly service and cheap plates of food, nothing dramatic or gourmet, it's rice and black beans with very dry salty chicken. the tables always look messy and...
read moreHuh will be burned to the maximum and they still serve it instead of using another, they will prefer food like that
Lobby is closed half the time, took away soda machines, not once have I had good service at this Collier location. Food is great as always but man it's not wort...
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read moreGreat food for fast food place and they cook all your food fresh .
I often stop here on my way home from work. Several times they've screwed up my order through the drive-thru. I'll get a tropichop and it will typically be miss...
read moreThis team are the best,after they were closed they help us so kind and helpful, I like to thank Hector and Nicolle especially for helping us,they went above and...
read moreJust like everywhere Management is not like it used to be. Nobody cares anymore well a few still do.Chicken a bit dry, could use some love like basting once in...
read moreChicken dried out Road kill. Rice was like dried flubber and cold.Bathrooms should had been burned they were so dirty .Service was ok.
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read moreThis restaurant has a good parking lot with plenty of free parking options. The service is excellent, with a rating of 5. The atmosphere is also great, with a r...
read moreI thoroughly enjoyed everything about this restaurant. The food, the attentiveness of the staff, and the cleanliness were all top-notch. I hope they continue to...
read moreI recently had dinner at this restaurant and had an amazing experience. The price per person was between $20 and $30, which I found to be very reasonable. I wou...
read moreExcellent place to dine, the food is delicious, good service and the employees are very friendly. Service: Dine in Meal type: Dinner Price per person: $20–30 Fo...
read moreLove pollo. This location is awful. If it was just once I wouldn’t leave a review. But everytime I go the rice is rock hard to the point where I can’t eat it ca...
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read moreThere is a lack of quality control at this restaurant. We ordered two servings of chicken with just white meat, along with rice and vegetables. However, we rece...
read moreI ordered a whole chicken online, but instead of receiving the entire bird, I was sent four chicken thighs and a spine cut into four pieces. I was disappointed...
read moreThe beans were too watery at the Polo Tropical restaurant in Miami, and the rice seemed a bit undercooked. However, the chicken was good.
The most bland, dry, and unseasoned food Ive ever had. Raw potatoes have more flavor than this place. Id rather eat steamed broccoli.
The fire grilled chicken has great flavor.
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