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Contribute Feedback What User likes about Pollo Tropical:
I had a great experience. The best Cuban sandwiches in town. My youngest daughter finally enjoyed a chicken soup without mixing them. The woman did a great job to eat her. But my cousin had a wrong order and manager was not satisfied to serve well. I hope they will make it better next time and correct these little details. Muy rico pollo! View all feedback.
What User doesn't like about Pollo Tropical:
The dining room is closed, and I have no idea why. I tried to order food on the app, but it was not working. I am frustrated that I cannot get the meal I paid for. It is disappointing that the dining room is closed and they have removed the sauce bar. The chicken used to be great, but now it sucks. View all feedback.
Chicken was raw,that’s disgusting when you eating and see the blood
Friendly service and cheap plates of food, nothing dramatic or gourmet, it's rice and black beans with very dry salty chicken. the tables always look messy and there's never anybody cleaning the dining room, so I get take out only. don't do drive-thru, it's painfully slow. go inside and order it there, they do get the orders wrong so look at everything before you leave. a cheap plate of food with less grease than ordinary fast food.
Friendly service and cheap plates of food, nothing dramatic or gourmet, it's rice and black beans with very dry salty chicken. the tables always look messy and there's never anybody cleaning the dining room, so I get take out only. don't do drive-thru, it's painfully slow. go inside and order it there, they do get the orders wrong so look at everything before you leave. a cheap plate of food with less grease than ordinary fast food.
Huh will be burned to the maximum and they still serve it instead of using another, they will prefer food like that
Lobby is closed half the time, took away soda machines, not once have I had good service at this Collier location. Food is great as always but man it's not worth it sometimes.
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