Baskin-robbins - Morgan Hill

One of two BR in Morgan Hill. This one is tucked in with a Togo’s deli which is one of my favorite delis

I was excited about the featured flavors. But my all-time favorite is Jamoca Almond Fudge, And as always, a tasted delicious. Here's why only three stars- 1. The scoop portions we got this time around we're not great. 2. I downloaded the app prior to us coming. I loaded up my BR card with $25. The customer service representative did not know how to get it to work. I ended up using my Google pay instead and I feel like I wasted my money loading my BR card so I can use the app for rewards. Will I come back? Of course. I just hope next time the App will actually work. Because otherwise, why even have an app?

Store closed at 8:00, despite posted closing at 9:00.

My husband and I went in for sundaes. However, we walked out and cancelled the order as soon as I noticed that the person making the sundae picked up the brownie with the filthy gloves that had just been used to ring up another customer, as well as touch multiple unkempt surfaces. It lead me to believe that one pair of gloves is used throughout the entire day. This did not lead to confidence in my eating food that had been directly handled with these same gloves.

Baskin Robbins in Morgan Hill just ripped me off. I ordered a cake for my daughter's 4th birthday and they kept telling us it needed to be bigger because of the design we wanted (disney princesses) so we said we wanted to pick out a 9 round instead because a sheet cake was too big. We picked a very basic design with no toys on it and it came out to the same price as a full sheet.... $43 bucks for a 9 round cake sounds wrong to me.