Rathbun Lakeshore Grille - Moravia

We had a great meal at Lakeshore last night! The food was delicious and our waitress was amazing. She was so enthusiastic and proud of of the quality of the food. Hats off to the chef for the Alfredo recipe. The Prairie Rose Chicken was also great! My husband loved the pickled herring on the salad bar! Service: Dine in Meal type: Dinner Price per person: $20–30 Food: 5 Service: 5 Atmosphere: 5

We showed up at 7 and The place was empty. The hostess sat us and there we sat for 15 minutes until the hostess came back again... we had several waitresses walk by us doing closing chores, but apparently no one wanted to wait on us. The hostess found someone to take us and the waitress took our full order. She never came back! We went up to the bar and picked up the drinks we ordered and then ordered our second round through the bartender! Very odd. Our waitress did bring out our food, but never came back again after that. We went to the bar and she was flagged down to bring our bill. All we've heard was how short staffed everything is by every staff member, but tonight was a matter of poor training and poor customer service. I had really thought Ron being involved would turn this place around, but it hasn't. There needs to be teamwork. The waitstaff needs to have zones instead of refusing to take tables in front of customers. Any staff that walks by should help each other out and at least take drink orders. There were servers walking past us just going back and forth to the kitchen with nothing all night. There was plenty of waitstaff. Empty tables around us were having ketchups filled while we sat waiting for someone to even make eye contact with us.

Stopped for lunch, good food great service! Service: Dine in Meal type: Lunch Price per person: $10–20 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Fish and Chips

Food over priced last time we were there sat for 15 minutes and were ignored ended up waiking out Food: 1 Service: 1 Atmosphere: 4

Great atmosphere, and the food is good. Service: Dine in Meal type: Lunch Price per person: $10–20 Food: 4 Service: 4 Atmosphere: 5