Chipotle Mexican Grill - Monrovia

Horrible service, rude, EXTREMELY slow. I came here April 20th at 430 pm 2024 . 1 person serving and apparently 4 standing right behind her supervising. She had zero sense of urgency, rude, arrogant which is funny, sense her chosen career is scooping vegetables on burritos) food was cold.This goes directly to ownership, either they don't care or don't have the ability to train properly. The Chipotle at the Mall is much better.

I am very disappointedI am currently pregnant, so I was craving Chipotle, I got Barbacoa, white rice Guacamole Sour crema and cheese,I got a big piece of fat of Barbacoa and a big pieces of Avocado that was very hard, I am very disappointed

They handle your food in a very bad way; unorganized steps to dump everything in 30 seconds. No training on food handling ; can’t wrap burritos without making a mess

I’d like to warn anyone who is thinking of coming to this chipotle location. DO NOT COME HERE. I am a big fan of chipotle but this is the worst experience I’ve had by far at any of them. The serving was so small half a spin of beans and meat didn’t even fill up half of the bowl I ordered 2 bowls and paid 30 bucks. If you combine both my bowls you might get a full bowl. Also the flat top was so caked up with burnt meat it was so disgusting. I’ll never ever go to this location again don’t waste your time and money.

Once I walked in I immediately noticed how disgusting the tables were and I wouldn’t be able to sit and eat after a long days work. I ordered my food to go. The counter at the register was full of food pieces. The worker slid my salsa across the dirty counter as well as my food bowl. Once I got my cup for a drink, the drink area was also full of trash and straw wrappers and spilt beverages. As I walked out I walked past the 3 trash cans which were full and one was overflowing. Then I arrived home, the bowl I ordered was good, but these chips are fricken stale and seem to have been out ALL DAY! I then try to call the restaurant and the phone is disconnected. I am so beyond disgusted with this place and urge anyone to try another location! I didn’t have my phone while inside or I would have taken photos, trust!!!!