Reviews

Overall Total Score
3.6 out of 5
Very good | 12 reviews

What Amanda Sula doesn't like about Starbucks:
if i could give zero stars i would, awful customer service. Should not be called a starbucks in my opinion. Also the employees working on 9.3.23 you both need to be trained on customer service, immediately. View all feedback. What christy lehrman likes about Starbucks:
Michele from the giant eagle Starbucks in Monroeville is so awesome!!! She makes my drink so perfectly everytime!! No starbucks in Monroeville understands what I mean when I talk about my drink. And she got it right away!! I come here JUST FOR HER!!! I hope she gets a raise because she's more than fitting for a manager or a higher role. She's very very sweet and caring and shows it's more than just a job for her! And... View all feedback.

Reviews from various websites

Restaurantji
3.6 ★ from 12 reviews
Don
03.05.2024 - 18:16

Starbucks in Penn Center monroeville could be the worst one I’ve ever been to as far as time to make a drink. It took 15 minutes today for my drinks. The drive...

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John
03.05.2024 - 18:16

The store is understaffed and the employees are really good at staying calm and patient when customers complain.

Michelle
03.05.2024 - 18:16

Customer service was horrible The employees just sat there and complained about hating there job.

Amanda
03.05.2024 - 18:16

If i could give zero stars i would, awful customer service. Should not be called a starbucks in my opinion. Also the employees working on 9.3.23 you both need t...

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christy
03.05.2024 - 18:16

Michele from the giant eagle Starbucks in Monroeville is so awesome!!! She makes my drink so perfectly everytime!! No starbucks in Monroeville understands what...

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