Toby Carvery Marton - Middlesbrough

The Toby Carvery was well managed with their covid procedures. The food was excellent and also the attentiveness of our server Holly. She couldn't do enough to make sure everything was OK.

We didn't realise Sunday was carvery only until we were seated. We had to stay seated until we were told to go to the carvery. It wasn't self service during our visit, but the vegetables weren't limited and the Yorkshire puddings were huge.The beef was very good, but the gravy and the cauliflower cheese were very bland.

As per usual the food was great. The only let down was communication about an electrical issue so tills didn't work. I cannot recall if it was manager or his assistant that actually apologised for us not being told service was resumed and apologies for the wait. Otherwise I do like a carevery treat and would go more if I was not 2 buses away

The first thing you notice is the high standard of Covid measures in place to keep everyone safe. Staff can be seen regularly sanitising their hands, they don’t handle any drinks, cutlery or condiments. We were served by Helen. She was great. She gave a clear explanation of how the ‘system’ worked. And was keeping us informed of where we where in the queue. She was very pleasant and friendly. She was engaging with another family and appeared happy in her work. The food is served by a very friendly, staff member (David). Nothing appeared to be too much trouble and you are served with a smile. I was watching him serve some children and he was cheerful, calm, very patient and treated then with respect. The food was gorgeous. However, for me, It’s the staff who really make this a place to return to.

Popped in for lunch, I had been a few years ago had a terrible experience,food service where awful.