Reviews
What Soumya Parthasarathy likes about Cold Stone Creamery:
Being in zero waste business, I take my own things to places. Some places don't allow that, but Cold Stone was great. They could compensate me for not using the throw away cup. ? View all feedback. What Kay Blanda doesn't like about Cold Stone Creamery:
Walked in to order at 9:50PM, they close at 10PM. The worker then said she can’t mix anything into our ice cream because they’re cleaning the counter. Then preceded to state “well I can, but it will taste like soap.” So disrespectful especially since their website says closes at 10 if you don’t want to stay open until 10, maybe change your hours to 9:50. Will definitely never come back to this location will take my b... View all feedback.
Reviews from various websites
Great ice, as with all locations. very clean. very friendly service. unfortunately ice cold air temperature inside (and I like cold A/C, but it is ridiculously...
read moreSo good! they were very helpful to make sure that the different ice creams do not have any ice in it for me because I go an ice allergy places, it can be very d...
read moreI this place has the best ice cream and the nicest servers. I would recommend to everyone. Since they moved across the street to Dana Park it is very nice
It is very clean, not too busy, and I was thankful they recommended me to mix flavors because it ended up being so delicious on a hot night.
This place is permanently closed : but just across the way is a cute boba place :
{{ slotProps.result.comment | strip_tags | str_limit(160) | ucfirst }}
read moreCold Stone Creamery continues to attract ice cream lovers with its delicious offerings and consistently friendly service. However, customer experiences indicate significant inconsistencies in service reliability and responsiveness, particularly when issues arise. While many patrons appreciate the cleanliness of the new location and enjoy favorites like the Sweet Cream with strawberries, others report frustrating encounters, including incomplete orders and unhelpful staff during late hours. Despite its delicious ice cream, the lack of effective communication and unfavorable service experiences can deter customers from returning. Ultimately, Cold Stone serves up satisfying treats but struggles with quality customer care.
Being in zero waste business, I take my own things to places. Some places don't allow that, but Cold Stone was great. They could compensate me for not using the...
read moreEven though we don't visit this restaurant very often, whenever we have a craving for Cold Stone, this is where we go. The place is clean and not overly crowded...
read moreGood ice cream but terrible customer service. My friend and I ordered a large container of ColdStone from Uber Eats. When it arrived it was half empty. Looking...
read moreThe Sweet Cream with strawberries and pecans is my go-to choice every time I visit this restaurant. The staff is consistently friendly and the ice cream is top...
read moreSo good! They were very helpful with making sure that the different ice creams didn't have egg in it for me because I have an egg allergy going places, it can b...
read more{{ slotProps.result.comment | strip_tags | str_limit(160) | ucfirst }}
read more