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Contribute Feedback What Andy Stein doesn't like about Subway:
Practically nothing put between two pieces of dried crumbly bread. Spoke to franchise owner and she would not do anything to make it better. She did not even apologize for selling an inferior product. I complained to the Subway corporate office. They offered no remedy to the situation. This store does not care about it’s customers.STAY AWAY!!!! View all feedback.
Each time I go here they make something wrong. Every single time. It is so disappointing.I ordered a pizza and got a wrap.And the last time I called to complain they got order wrong. I got a long lecture from the manager or owner of whoever answered the call. He mentioned that I should check my order before I left. Didn’t apologize or try to make up for their mistakes. And it was their mistake.So I won’t be coming to this store anymore.Just so aggravating and annoying.Terrible customer service.
Practically nothing put between two pieces of dried crumbly bread. Spoke to franchise owner and she would not do anything to make it better. She did not even apologize for selling an inferior product. I complained to the Subway corporate office. They offered no remedy to the situation. This store does not care about it’s customers.STAY AWAY!!!!
I ordered a takeout philly using app. Once I got home, I noticed that there's very little steak or meat. The worst subway
Worse help and service.. everything the customers complain about is real. The guy making our sandwich looked so annoyed and did a half job and wrapped it sloppy. The cookies are always so good at Subway and these tasting like old. They were cheap and rude and not going into the reasons but never coming to this subway again.
STAY AWAY! The employees are rude and the manager Brad just defends them and calls them idiots when you try to complain about their bad behavior. They also have the right to refuse to use coupons according to Brad. It's worth just going to the Subway in Walnut Creek, you'll actually be respected there.