Chef Kwan's - Menlo Park

The man who takes food orders 6 days a week will not serve me. I 've asked why many times and received: I don 't know, I can 't help you , every time. The other (asien employees/owners) take my order but allow him to discriminate when he 's the only employee (taking orders). You have the right to refuse service with explanation. I 'm given none. I 'm forced to seek legal advice. This kind of thing cannot exist when no reason explanation or infraction has occurred. The management (or owner) will most likely be informed reguarding the restaurants obvious legal infraction.

Disappointed in both the price and the quality of food. I ordered general tsos chicken, some pots stickers and an egg roll. The picture attached is what I got when I ordered general tsos, there’s a one size container (no small or large) and it costs $15 yea $15 for just that container. No rice or anything with it. Then when I got it I was def disappointed in the taste. This is a different general tsos that just tastes like mild chicken wing pieces put in a container. Not the unique sweet and spicy general tso you would expect. Then the egg roll cost me $2 and that wasn’t even a nice egg roll it was a small spring roll that you can get in the frozen section of a grocery store in a box. Then to top it off, the potstickers were sold individually $2 a piece! So I wanted atleast 3 of them well at least those were good but $6 for 3 dumplings??? In the end everything cost me $24 and it honestly was a waste of money. The chicken I cant even eat, it’s not even big pieces but instead small little pieces/ends/trimmings put in a box with barely any flavor. ridiculous. Never going back here again, not worth the money at all

Disappointed in both the price and the quality of food. I ordered general tsos chicken, some pots stickers and an egg roll. The picture attached is what I got when I ordered general tsos, there’s a one size container (no small or large) and it costs $15 yea $15 for just that container. No rice or anything with it. Then when I got it I was def disappointed in the taste. This is a different general tsos that just tastes like mild chicken wing pieces put in a container. Not the unique sweet and spicy general tso you would expect. Then the egg roll cost me $2 and that wasn’t even a nice egg roll it was a small spring roll that you can get in the frozen section of a grocery store in a box. Then to top it off, the potstickers were sold individually $2 a piece! So I wanted atleast 3 of them well at least those were good but $6 for 3 dumplings??? In the end everything cost me $24 and it honestly was a waste of money. The chicken I cant even eat, it’s not even big pieces but instead small little pieces/ends/trimmings put in a box with barely any flavor. ridiculous. Never going back here again, not worth the money at all

Chef Kwan’s is a true Bay Area gem and landmark! I grew up with it as Su Hong To-go but it’s retained most if not all of its menu through the rebrand. Accuracy of orders can be spotty (I.e. missing Chinese chicken salad dressing, dressing tasting off, providing chicken version of a dish instead of beef). But, staff are kind and they’ve figured out how to run everything quite efficiently. Parking: Free street parking and municipal lot located next to Chef Kwan’s. Parking availability can be spotty depending on day/time and downtown traffic.

Chef Kwan’ is one of the more popular Chinese restaurants in Palo Alto that offers an amazing menu of food options. This Chinese restaurant showcases some of the most authentic and delicious food options. Fortune Chinese Food offers Chinese cuisine made from the freshest ingredients and spices great and Wonderful staff super Friendly thx so much Connie