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Contribute Feedback What User likes about Pizza Factory:
Moving past that mishap, I had ordered 4 items - 2 meatball sandwiches, a tuna melt, and a calzone. Unfortunately, they were out of tuna and did not inform me until I asked about it. This was frustrating, especially since I was on a tight 30-minute lunch break.
To top it off, the workers were not friendly at all. This was my second visit to the restaurant, and I have decided not to return. I would give them zero st... View all feedback.
What User doesn't like about Pizza Factory:
This restaurant used to be great. The pizza was delicious back in the day, but now they overcook it and it turns out too tough. It takes forever for them to make the pizzas now, waiting for 1 hour is just too long. It's not like it used to be, so I won't be coming back here. View all feedback.
Great place to eat a delicious pizza! and hang out 10/10!
It takes too long, needs improvement there hygiene on the personal.
These guys are awesome! Super friendly, great pizza. Will definitely stop by again the next time I pass through town
I love it very good customer service and clean shop and tasty crust
Today I had yet another encounter when the owner or the original people are working the service is always great, however it has not been the same for years. My sister made an order about 720 pm for a turkey sandwich a medium pizza and breadsticks. She walked in a few minutes after 8 pm maybe about 8:06 noticed she was taking over almost half an hour it was 8:29. I was very upset as we ordered and paid online at 7:21 and was told it was going to be half an hour I was very upset and demanding answers the girls excuse was she tried calling my sister about the order and that was a lie as we had been outside waiting for our order the entire time and none of our phones had notification so she either lied because I was upset and that's what she came up with or she called the wrong number. These days there's no excuse these are children working here and not even the manager tony had even the slightest thought to come and handle the situation accordingly instead almost every employee walked to the back room but then again this isn't the first encounter with him in charge of the shift. I asked how long does it take to make a sandwich as my sister had ordered as soon as they mentioned they were out of turkey I said it's going to be half an hour so how long does it take? And her answer was well it's in the freaking oven . This little girl had the audacity after a few other small mistakes she was about to make she was going to charge again another $36 when our order was paid for. These children need to be made aware of their actions, their work, and how they would like to lie or come about things. I will make sure I order when it's the staff that actually know what they're doing, instead of employees who stand around and play inappropriate music in the building.
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