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Contribute Feedback What Nathan H doesn't like about Pizzeria:
For starters, the food was expensive. We wouldn't have minded if the food tasted good though, very basic small meals. Got charged a service fee of 3 euro per person 5 euro for bread we did not order. The restaurant only accepts cash. I was rudely told I had to go to the atm across the road when I tried to pay with card. After 15 mins of having issues with my Australian card I could get cash out. Went back and they th... View all feedback.
For starters, the food was expensive. We wouldn't have minded if the food tasted good though, very basic small meals. Got charged a service fee of 3 euro per person 5 euro for bread we did not order. The restaurant only accepts cash. I was rudely told I had to go to the atm across the road when I tried to pay with card. After 15 mins of having issues with my Australian card I could get cash out. Went back and they then told me I could pay with card (had the machine hidden). Do no waste your money at this restaurant!
Absolutely terrible experience at this restaurant. Shown to table of which space between tables was a minimum, waited ages to be asked what we wanted , as per other reviews cutlery dropped on table in a packet , no serviette, asked for tap water to receive one glass , food not hot and small portion . No further conversation for dessert or drinks from staff so asked for bill , told to pay at counter , went to counter , staff said which table number so I had to walk back to table , no numbers on table so went back to pay I really should have walked off charged excessively for the two drinks 8 euro for a small beer 8 euro for wine and then a 6 euro service charge , and the opposite to everyone else as I wanted to pay cash and they insisted I pay by card !! I refused and said cash or nothing. Left and told my wife his much , she insisted we went back to question the amount as we had an idea how much the food was but 22 euros for 2 drinks !! No way , the same staff member was very rude because we asked her to itemise the bill in front of us , she had to search through a bin for the tab so I guess that’s where they could be cheating ! This is when they dropped the 6 euros service charge , wouldn’t mind but to do your own walking to pay is ridiculous, no wonder it has so many bad reviews we are obviously not on our own .
Appalling service and we received the same treatment from the same waitress as did the previous reviewer. Sulky and sullen staff, poor quality food, long waiting times and wine provided that was different to that described on the menu. We were basically ignored until I insisted that our order was taken and even then we didn’t receive cutlery or bread but were still charged a €6 cover charge. We could hear other people complaining about similar issues so we will definitely not be returning. One thing to clarify from previous reviews is that it’s just AMEX cards that they don’t accept. Other credit cards can be used.
Would give 0 stars if I could. Refused to give us tap water then charged €5 for a tiny bottle. Staff were rude and food was average. Very hot and no space between tables. Massively overcharged with €3 EACH for service and bread (which we didn’t even eat) And we had to pay in cash! STAY AWAY!!
We foolishly wandered in without checking the reviews and wish we didn’t. The bill was extortionate for what we ordered and the “service charge” each was not common like they said. It’s a rip off, avoid.