Dairy Queen - Melrose

I walked over to DQ from where I parked my truck (Casey?s General Store go inside lobby and was immediately told that the lobby was closed and they could not lock the doors. Then the young lady turned around and completely ignored me so I left It was7:08 pm. and Apparently the lobby closed at 7pm. I looked for the hours of operation. The hours are as follows 10:30 am to 9pmMonday through Saturday . No mention of lobby hours!!!

Got a chicken strip basket and fries with a shake. Shake was delicious but chicken strips were tiny, crunchy and over cooked. Ask for no toast and a few extra fries and they said sure but didn?t receive that. Drive through took at least 20-30 mins for 5cars. Many DQ?s around here.

The food was decent, but the service was terrible. As soon as I walked in, I saw there was no line so I took the chance to order. However, I waited for 5 minutes before someone finally took my order. While waiting, I noticed one of the workers named Seth eating and on his phone, oblivious to the customers in front of him. Despite the service issue, the bread was good and the chicken was cooked well.

Each time I visit this restaurant, there seems to be a problem with my order. I can't understand why I continue to come back. They have forgotten entire meals, served incorrect sizes of desserts, and most recently, my drink was only about one-third full. It was a very disappointing experience.

We entered the restaurant at 8 and noticed that the workers were laughing and looking at us strangely. After waiting for 5 minutes, a lady informed us that the lobby was closed. We decided to go through the drive-thru instead, but the service was extremely slow. Overall, we rated the food and atmosphere as 1 out of 5.