Miss Viet - Melbourne

My friends and I were recommended to visit Miss Viet 3 months ago. Since then we visited Miss Viet 4 times including my birthday party celebration with family. Very friendly staff, nice decor. Food is delicious, very generous servings and beautiful atmosphere. We all very happy and would not hesitate to recommend this restaurant to everyone we know.

Great cocktails, friendly service, good food options we opted for the 5 plates for $79, 3/5 were great the other 2 were average but overall good value and plenty of options, wish noodles were included in the options.

Stayed locally at quest Cheltenham and found this gem close by. Great service food and drinks good choices of drinks and food. Funky atmosphere with music setting the scene of the decor. Definitely go back.

I saw a lovely elderly couple enjoying fired calamari and their drinks. Other than the couple the restaurant was empty. No staff to be seen, I walked all the way through the restaurant past the kitchen to the restrooms. I heard a faint “hello” as I closed the door. As I came back through the kitchen I slowed my walk and hovered at the door before I was asked if I needed help. After some small banter I was served my wine. (Thank you for the extra pour) Unfortunately I was served a dirty glass and sat at a sticky bench. I cannot comment on the food as I had not ordered any. *Firstly staff should not be coming in if they are ill in any way shape or form. That’s food safety 101. The fact that you have tried to justify my experience through excuses instead of owning responsibility and apologising for the experience I received has lost you a future customer. The appropriate response would be to apologise for the dreadful time I had and invite me back for an improved experience. Was never looking for freebies and was only looking for decent customer service at a nice venue as I’m sure many people would be. If I could degrade this to 0 stars I would but unfortunately 1 is as low as we can go. I wish you the best of luck for your future but to anyone that attends your venue I hope they’re treated far better than I was.

Meals were very generous, we arrived without a booking on Chinese New Year and they found a spot for us. Service was great. Will definitely go back.