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Contribute Feedback What Elizabeth Escobar likes about Masala:
Top Indian cuisine I’ve ever had. Even my toddler loved it! This place has been open for 5 years. This kind of culinary skill/talent deserves to build up to the atmosphere of its dreams. Only approx 5 min wait for the best combination of flavors, fresh-made naan… plenty of seating once you get inside. Highly recommend! View all feedback.
What User doesn't like about Masala:
Really the worst Indian food I've ever had. Would recommend getting a frozen Indian dinner from Trader Joe's over eating here. Ate here a couple of years ago and thought it was pretty bad. Gave it another chance but really the same result. Driving to Knoxville is the only solution to get decent Indian food around here. View all feedback.
HONEST REVIEW!!It seemed like this restaurant is owned by Pakistani uncle in his 60’s. He considers himself extremely hardworking and only person working in the restaurant. I had ordered biryani with 2 pieces and it was decent.Coming to customer service experience: After ordering biryani I had asked him if this biryani will be sufficient and how many pieces will come? Does saalan comes with it? His response was how many things do you expect in $12 biryani. He seemed to get frustrated so easily and often complained he is the only person working here. I asked him why do you get angry so much? He was like I am not angry it is my style. He doesn’t have customer relationship skills for sure. It seemed like he is forcing customer to order food of his choice. I think he is doing this business for fun and insult customers.Again.. this was my experience and your experience may vary. People change over time.
Top Indian cuisine I’ve ever had. Even my toddler loved it! This place has been open for 5 years. This kind of culinary skill/talent deserves to build up to the atmosphere of its dreams. Only approx 5 min wait for the best combination of flavors, fresh-made naan… plenty of seating once you get inside. Highly recommend!
Hot, smelly and cramped. The owner Mr A, talked a lot. While it's good to meet someone from your own country, he kept venting and ranting. He was friendly but lonely, so I decided to chat him up. While the chat was fine (somewhat) you can see he is very lonely and needed human interaction. Which is fine BUT......he gave only two of the three things we ordered to go. We even gave him a 6 dollars tip and when we went home, we were missing food. Like, he got so distracted in talking and feeding his loneliness, that he forgot to feed his serving customers.It's fine that you are from the same city and country as me, but to be so distracted and absent minded that you forget to cook half the food is bad.Also, the place is hot, dark and needs upgrades everywhere. Bathroom smells BAD.The quality of food was good. Not great but good. The man needs some friends or people to talk to. But it can't come literally at the expense of paying customers, especially if they are giving you a 25 tip.
The food was really tasty . We went with our group and everyone really appreciated the food.. Must try Butter chicken with Naan. For extra spicy you need to tell him explicitly.. Overall very good experience.
Fantastic food!Healthy, original, and delicious! It’s simple, no frills, but it tastes wonderful! The owner is really friendly! We had a wonderful time!Will come back often!Parking: Lots of parking