Reviews
What Tina Mai likes about Burger King:
When I visited the restaurant on February 22, 2022 at 5 pm, I found that the dine-in area was closed, so I had to order through the drive-thru. I used a coupon to get the $5 Whopper meal, which included a Whopper, small fries, and a small soft drink. The total came to $5.41, which was a great deal for one person. The food was very delicious. The only downside was that they forgot to include napkins in the bag, but I... View all feedback. What Fay Hamill doesn't like about Burger King:
Very friendly and professional staff. A somewhat clean restaurant. I had a very long wait for my order to be prepared. I guess I should have not rushed to get out of there and home. I got home only to find that my order was wrong, and had to take it back. They kind of made me feel like I was at fault. But I would never voluntarily order anything with Ham. But they stayed professional. Fixed my order, went back to the... View all feedback.
Reviews from various websites
The day that I came (2/22/2022 (hehehe) at 5 pm), the immersion area was closed so that I could only order by the drive-thru. I had a voucher with me, so I had...
read moreWe were in Lubbock and it started to snow. We thought it was a fast bite and they shut down, but took our mission and let us eat inside. They were all very nice...
read moreThe lady who served me tonight was so nice! She gave excellent customer service and was very pleasant to speak. The gentleman who was the manager/kok was also v...
read moreI decided to bite myself. Order a simple chicken Jr. And my burger was so fresh!!! The staff was also beautiful and sweet. Good work.
It was a bit slow because they only had 2 people working the whole place. It all was great except the waiting.
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read moreAt this Burger King location, the dining experience is a mixed bag. While the staff is consistently friendly and professional, many customers have encountered long wait times, incorrect orders, and issues with drive-thru service. Despite mistakes, the food often impresses when correctly prepared, with some standout items like the Whopper and generous toppings. Cleanliness varies, but there are reports of pleasant atmospheres and accommodating staff, especially during challenging weather. Overall, while there are improvement areas, especially regarding efficiency and order accuracy, the positive customer service experiences shine through. Diners may find delicious food worth the occasional hiccup.
I want to express my gratitude for the generous amount of extra pickles provided on my Freddy's Burger. The service was exceptional and greatly appreciated. Tha...
read moreI was pleasantly surprised by my experience at this restaurant. The staff was pleasant, friendly, and clearly enjoyed their work. The customer service was excel...
read moreWhen I visited the restaurant on February 22, 2022 at 5 pm, I found that the dine-in area was closed, so I had to order through the drive-thru. I used a coupon...
read moreWe were in Lubbock and it had started snowing. We stopped for a quick bite and they closed down but still took our order and let us eat inside. They were all ve...
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