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Contribute Feedback What User doesn't like about Encore On 4th:
it was about 8:15 the place was quite empty, except a function in the back space. the bartender waited for us. We were told that the kitchen was closed so that the menu was limited, but then it was said that it wasn't that we were ordering what we wanted. Eat came out, it was okay, but our salat almost comes when we were finished with our escapes. average eating, good drinks View all feedback.
This was one of the worst dinner experiences we had in Louisville. First the wine was ordered and it took such a long time for it to show up to the table we had another server stop and ask if anyone has helped us yet, even the host stopped by and asked. Once the wine showed up it was flat and you can tell it has been sitting open. Next a server stopped by to refill our waters and poured a significant amount of water on the table and just left it. The appetizer was okay but nothing special. Once the entree arrived and we took our first bit we were done. The food had no flavor and was so bad my date did not eat anymore than a few bits. The cost of this visit was ridicules for the quality of the food and the service. We will not be back.
Just wasn't impressed. To make a reservation just to be sat by a wait station and bathroom hall was a bit disappointing. Food was bland and our server was ok but was in the weeds so we didn't see her much. I just wouldn't waste money on this place.
Before the concert meal; Food was great and we enjoyed ourselves
Had a last minute addition for a large group. They were not very busy potentially due to downtown construction as well as bad weather. Wait staff was attentive.
Our meals overall, weren 't bad, but the menu was very misleading. The menu listed Fish and Chips, rye, tartar, and one side. I asked the server if the chips were French fries, or potato chips. The server said neither, it is just how it is worded on the menu. No chips at all, I asked? No, she said. Then why is it called Fish and Chips, if chips don 't come with the meal? The server had no answer. The server asked the manager to stop by, so I asked him about the Fish and Chips on the menu, and if French fries, or potato chips came with it, since the menu stated, Fish and Chips. The manager listened to us ad we discussed the wording of Fish and Chips and he finally said, I 'll bring you some French fries with your meal. We still got the sides that we ordered, and the food was good with generous portions. The wording on the menu was awkward. If the restaurant isn 't going to serve the chips with the menu item, Fish and Chips, then they need to delete the words, And Chips and just call it a fish dinner.