Kfc - Louisburg

Service was fast with Friendly customer service. Order correct. So much better than in the past. Not sure what changed but I'm Very pleased .

Went through the Drive Thru and as always had to pull forward. There was no forks, napkins or sauce in the bag and hair in my food ?.

It took half an hour to get 2 Taco Bell meals. Once I finally got the food, everything was fine, it just took way too long.

Every single time I give this place another chance they mess up my order. Can't follow simple directions. Then it takes them half an hour to get it to you.

As I was trying to place my order the employee kept interrupting me saying that they were out, or it’s going to be 20 minutes on that. This is a place that is known for fried chicken and they tell me that they don’t have any chicken ready and it’s 5:30 pm. This is the busiest time of the day for them (supper time). So I tried ordering the chicken sandwich (that’s out). I finally pulled up to the window and asked “What DO you have?” The woman got really upset and yelled saying “We have it but it just ain’t ready. You just don’t understand what been going on!” I told her to have a good evening and I drove off. What she didn’t understand is that I have worked in the fast food industry for over 20 years. I do understand. The employees had been sitting around and talking and playing instead of getting everything ready for rush hour. I did circle back through and got the 2 piece snack (of course they didn’t have any legs or breast meat”. The chicken was very greasy and the biscuit was hard on the top. I’m sure I’ll be going back there. It will be a little while though.