Nella Kitchen And - Los Olivos

This review hopefully reaches the owner. Please do everyone a favor and take a further look and review your employees performance, especially Natalie. At a restaurant that charges at least 20+ per plate, an experience that I hope many individuals do not have to go through where you are greeted by people with terrible customer service like Natalie who says, Have you checked the menu and prices? Her tone and demeanor in asking the question to imply that we cannot afford the pricing, and for her to immediately judge us was nothing but rude and discriminating. We will never be back to this business because of people like Natalie. This establishment is terrible because of employees like Natalie. For an owner to allow hostesses who treat and greet customers based on what they perceive is correct (even while they actually spent more than most) with such a unwelcoming feeling is just so disappointing. It makes us feel terrible even while we are the ones spending at a restaurant leaving with such a bad experience, money was wasted. Hopefully everyone will know of your business and how unwelcoming it is and just how it truly operates. Hopefully you will not overlook the fact that hostesses like this will ruin your business and everything you worked for. It is very sad and if you care enough for your business, you will reconsider using this really rude woman to GREET your guests acting snobbish. Natalie, you ruin the experience and you ruin the business. Such a terrible experience and we will continue to let everyone know this restaurant is ruined because of people like you...

Got engaged here last night. The food was amazing, the service was amazing, and the staff all made sure that our night was super special 10/10!

Great staff..Dan the manager is a delight,attentive and humoorous. Food outstanding, delicate and realyy farm to table. Pinsas, small pizzas are like Ive never experienced !!

Loved this restaurant. The vibe is fun, the décor is cozy, yet modern. The food was fantastic and the service couldn't have been better. I will be back for sure!

When I booked the reservation I called to make sure we sat inside since I usually get cold. When we got there for the reservation, we were told that there was no inside seating…bummer…our son in law was annoyed since he thought we would be inside and didn’t dress for outside dining. They did bring us an extra heater per our request not the hostess’s idea. Service was slow and my special was SO huge! I could have shared it! The sausage and potato pinsas was delicious! Definitely need to order.