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Contribute Feedback What User likes about The Perception At W London:
When I arrived, I was informed that my reservation wasn't valid for brunch because I booked through OpenTable instead of directly with the restaurant. This was frustrating since we couldn't enjoy the brunch menu as they typically offer. However, we were given complimentary drinks, and the staff was very apologetic. The food and cocktails were delicious! View all feedback.
What User doesn't like about The Perception At W London:
Generally very average all round. Worth checking the menu before going as very standard ‘pub fare’. Couldn’t fault the service, the waitresses were great. But generally very basic food menu I ordered a Caesar salad and orange juice and water which came to £34.00. View all feedback.
I had a couple of drinks which was nice. Quite a boujee place, very chill classy decor and vibe. Staff were hit and miss, had a really rude member move us from our seats saying its reserved even tho we were taken there by another member of staff, he was really short and angry even tho it was am honest mistake. We moved elsewhere and was waiting ages for our drinks as we were forgotten about but we had a really nice bartender who served us eventually and even gave my friend a free drink because she didn't like her cocktail, and offered her to try others. He saved the evening. There was a dj which gave it a nice vibe but could have had bit better music. Felt a bit intimidated by bouncers everywhere but I guess that's expected in a place like this. Overall a decent experience.
Cocktails are expensive and awful tasting. They can't make a Moscow mule, and their signature cocktails are just plain vile. The morning glory cocktail smells like a wet towel and tastes like soap. Ghastly place. No atmosphere, half empty, decor looking cheap and tired, avoid.
Nice cocktails and friendly staff in a hotel bar with a DJ. Also possibly the worlds largest disco ball...
The Perception Bar on the first floor of the W Hotel is fairly large and has a contemporary modern design with the usual wall features. There are several bar areas with comfortable seating. They also have a DJ. If you like a fairly young crowd and Hip Tourists then this is the place for you.
Extremely poor service and rude waiting staff, food was good. We went for lunch on 28/12/2022. Ordered lobster and prawn mac n cheese, chimicuri burger, a cocktail, Pepsi max and water. The person who took our order was great, then came the waiter. He firstly asked if I am staying at the hotel (I said no) then he asked for my credit/debit card to open a tab. He was going to take my card away which I don’t feel comfortable and I didn’t want to open a tab. Food arrived, we weren’t quite finish our meal, he came with our bill asking us to pay! We did not ask for the bill as we were going to have churros and coffees. The waiter decided that we need to pay the bill at that particular moment so we paid and left. Such a bad service, never going back again despite we did enjoy the food. Shame.